Development Coordinator Gift Administration and Donor Relations

Mass General Brigham•Boston, MA

4d•$50,000 - $53,000•Hybrid

About The Position

The Development Coordinator supports the Mass General Brigham Development Office’s Gift Administration and Donor Relations teams, as well as the Associate Vice President of Constituent Experience. Reporting to the Assistant Vice President of Donor Services and Donor Relations, the Coordinator contributes to team operations and MGB’s annual fundraising goals by helping provide timely, personalized recognition and stewardship to donors. The role provides administrative and project management support, coordinates meetings and calendars, prepares and proofreads meeting materials and correspondence, manages donor information and reporting in Blackbaud CRM, and assists with mailings, invoices, credit card reconciliation, and events. The position is hybrid, based at 399 Revolution Drive, and scheduled for 40 hours per week on the day shift.

Requirements

1–2 years of related experience.
Strong written and oral communication skills and strong proofreading ability.
Ability to manage and coordinate a dynamic team schedule involving internal and external participants, multiple locations, and electronic components such as Zoom and webinars.
Ability to exercise judgment within defined practices and procedures when addressing problems of moderately intricate scope.
Ability to work independently on multiple projects simultaneously and meet target dates.
Ability to use tact and discretion when handling confidential donor information.
Sincere interest in philanthropy and advancing the academic medical center’s mission of patient care, teaching, and research.

Nice To Haves

A bachelor’s degree is preferred but not required.
An upbeat demeanor and appreciation for a fast-paced, professional environment.

Responsibilities

Provide administrative and project management support to the Gift Administration and Donor Relations teams, tracking and prioritizing tasks, team projects, and systems.
Coordinate, schedule, and update meetings for the Associate and Assistant Vice Presidents, including meeting logistics.
Prepare memos, letters, briefings, agendas, correspondence, presentations, and other meeting materials; edit and proofread presentations and materials.
Proactively manage calendars and anticipate upcoming meeting needs.
Create internal planning timelines to support smooth implementation and timely follow-up.
Assist with customized acknowledgment and special correspondence mailings, including compiling mailing lists and generating mailings using mail merge.
Enter confidential donor information into Blackbaud CRM; track correspondence and ongoing activity; generate reports; and create and maintain detailed reporting documents and systems.
Ensure Constituent Experience team invoices are submitted promptly and reconcile and submit monthly credit card statements.
Staff events as requested and provide project assistance to the Associate and Assistant Vice Presidents as needed.