Development Coordinator Gift Administration and Donor Relations

Mass General Brigham•Somerville, MA

2d•Hybrid

About The Position

The Development Coordinator supports the Mass General Brigham Development Office’s Gift Administration and Donor Relations teams, as well as the Associate Vice President of Constituent Experience. Reporting to the Assistant Vice President of Donor Services and Donor Relations, the Coordinator contributes to team operations and MGB’s annual fundraising goals by providing administrative and project management support. The role helps deliver timely, personalized recognition and stewardship to donors. The position includes coordinating meetings and calendars, preparing and proofreading correspondence and presentation materials, tracking projects and timelines, supporting donor mailings, and maintaining confidential donor information and reports in Blackbaud CRM. The Coordinator also supports invoice and credit-card statement processing, may staff events, and assists the Associate and Assistant Vice Presidents with projects as needed. The role is hybrid, with a day shift and 40 scheduled hours per week.

Requirements

1–2 years of related experience.
Strong written and oral communication skills, including strong proofreading ability.
Ability to manage and coordinate a dynamic team schedule involving internal and external participants, multiple locations, and electronic components such as Zoom and webinars.
Ability to work independently and manage multiple projects simultaneously while meeting target dates.
Ability to use tact and discretion when handling confidential donor information.
Upbeat demeanor and appreciation for a fast-paced, professional environment.
Ability to handle problems of moderately intricate scope and use judgment within defined practices and procedures.
Sincere interest in philanthropy and advancing the AMC’s mission of patient care, teaching, and research.

Nice To Haves

Bachelor’s degree (preferred, but not required).

Responsibilities

Provide administrative and project management support to the Gift Administration and Donor Relations teams; track and prioritize daily tasks, team projects, and systems.
Coordinate, schedule, and update team-related meetings for the Associate and Assistant Vice Presidents, including logistics.
Prepare memos, letters, briefings, agendas, and other meeting correspondence.
Create, edit, and proofread PowerPoint presentations and meeting materials.
Manage calendars proactively and anticipate upcoming meeting needs.
Create internal activity-planning timelines to support implementation and timely follow-up.
Assist with custom acknowledgment and special correspondence mailings, including compiling mailing lists and generating mailings using mail merge.
Enter confidential donor information into Blackbaud CRM; track correspondence and ongoing activity, generate reports, and maintain detailed reporting documents and systems.
Submit Constituent Experience team invoices promptly and reconcile and submit monthly credit-card statements.
Staff events as requested and provide project assistance to the Associate and Assistant Vice Presidents as needed.