Developer - Atlassian Process Engineering

Judi Health•Charlotte, NC
•Hybrid

About The Position

The Process Engineering Developer develops solutions for internal stakeholders using workflow management tools. The role collaborates with business partners to define, document, and implement workflows and workflow automation requests, with a focus on cost optimization and cost engineering. The position serves as a subject matter expert in workflow tooling, particularly Atlassian products, and helps partner teams shape their roadmaps for workflow automation platforms. Work includes designing and developing maintainable, performant components and workflows; addressing platform technical debt; participating in code review and quality assurance; supporting customer journeys across call center systems; and promptly resolving production issues affecting service, revenue, or fulfillment teams. The position is remote for non-local employees or hybrid for employees local to the New York City area. Salary ranges vary by location: $147,200–$180,000 in New York, NY; $132,000–$165,000 in Denver, CO; and $120,000–$150,000 in Charlotte, NC. Employees are responsible for adhering to Judi Health’s Code of Conduct, including reporting non-compliance. Duties may be reassigned as needed to meet organizational goals. Judi Health provides equal employment opportunities and prohibits discrimination and harassment. Applicants agree to retention of personal data for consideration for future positions.

Requirements

  • At least 5 years of experience as a developer.
  • At least 2 years of experience as a developer focused on Atlassian products.
  • Strong understanding of relational databases and SQL.
  • Strong understanding of Postman, SOAPUI, or other API testing tools.
  • Experience with Agile methodologies.
  • Ability to work in cross-functional teams.
  • Extreme attention to detail and strong organizational skills.
  • Strong written and verbal communication skills.
  • Desire to learn continuously and work with unfamiliar technologies.

Nice To Haves

  • Bachelor of Science in Computer Science or Computer Engineering, or equivalent experience (preferred).
  • Experience working in the health care industry, with a strong preference for Pharmacy Benefit Management expertise.

Responsibilities

  • Act as a subject matter expert in the workflow tooling landscape, with a focus on Atlassian products.
  • Help partner teams shape their roadmaps for workflow automation platforms.
  • Design and develop clean, maintainable, performant components, workflows, and software.
  • Identify and address existing technical debt in the platform.
  • Participate in code review and quality assurance, provide feedback, and remain open to feedback.
  • Partner with teams to create impactful customer journeys across associated call center systems.
  • Correct production issues affecting service, revenue, or fulfillment teams with a high sense of urgency.
  • Collaborate with business partners to define, document, and implement workflows and workflow automation requests, focusing on cost optimization and cost engineering.
  • Adhere to the Judi Health Code of Conduct, including reporting non-compliance.
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