Developer - Salesforce Process Engineering

Judi Health•Charlotte, NC

1d•Hybrid

About The Position

The Developer - Salesforce Process Engineering will develop and engineer solutions in Salesforce, Jira, and other workflow tools as part of the IT Process Engineering team. The role supports platforms primarily used by Sales, Customer Care, and Operations, and drives change in a 24/7/365 Salesforce environment while accounting for stakeholder uptime requirements. The position serves as a Salesforce subject matter expert, collaborates with product owners and business stakeholders to turn requirements into scalable front-end solutions, and partners with teams to manage platform lifecycle, integrations, applications, roadmaps, and deployment processes. It also includes addressing technical debt and helping remediate urgent production issues affecting service, revenue, or fulfillment teams. The position is hybrid and requires the employee to be local to the Denver, New York City, or Charlotte area. Compensation varies by location: $147,200–$180,000 in New York, NY; $132,000–$165,000 in Denver, CO; and $120,000–$150,000 in Charlotte, NC.

Requirements

Five or more years of experience developing custom Salesforce solutions, including Lightning Web Components and Apex.
Experience managing Salesforce Flows.
Proficiency in Apex programming, Lightning Web Components, Visualforce, SOQL, and APIs.
Hands-on experience with source control and release management tools such as GitHub, Copado, and Flosum.
Understanding of relational databases and SQL.
Ability to work in cross-functional teams.
Extreme attention to detail and strong organizational skills.
Strong written and verbal communication skills.
Willingness to learn continuously and work with unfamiliar technologies.

Nice To Haves

One or more of the following Salesforce certifications, or commensurate practical experience: Salesforce Administrator, Salesforce Certified Platform Developer, or Salesforce Certified JavaScript Developer.
Healthcare industry experience, with a strong preference for Pharmacy Benefit Management expertise.
Experience with Jira and/or ServiceNow.

Responsibilities

Act as a subject matter expert in the Salesforce landscape and product use, including Sales Cloud, Service Cloud, Community Cloud, and Government Cloud.
Collaborate with product owners and business stakeholders to translate requirements into scalable front-end solutions.
Keep API integrations and installed applications up to date and documented as needed.
Assist partner teams in shaping their roadmaps on workflow platforms.
Serve as the IT Process Engineering team's subject matter expert for Salesforce tasks and responsibilities.
Partner with stakeholder teams to manage the platform lifecycle and ensure process and procedure alignment across the organization.
Identify and clean up existing technical debt in the platform.
Collaborate with partner support teams to urgently remediate production issues affecting service, revenue, or fulfillment teams.
Collaborate with support teams to streamline and modernize deployment methodologies and processes.
Adhere to the Judi Health Code of Conduct, including reporting noncompliance.