Atlassian Developer

ECS Federal•ARLINGTON, VA

5d•Hybrid

About The Position

Everforth ECS is seeking an Atlassian Developer to support a federal customer's Mission Enablement program under CISA's Technical Engineering and Support Services (TESS) program. This hybrid position is based in Arlington, Virginia. The program needs an integrated, enterprise-level intake and management capability that streamlines requests and improves visibility across the full lifecycle, from intake through execution. The role focuses on the client's current Atlassian instance and supports migration from on-premises Atlassian Data Center to Atlassian Government Cloud. Solutions should use human-centered design practices and address needs such as centralized intake, integrated budget management, executive dashboards, service catalog enablement, exploratory research tracking, and governance and traceability tools.

Requirements

U.S. citizenship and ability to obtain a Public Trust clearance.
Bachelor's degree in a related field or equivalent experience, typically 3–5 years.
At least 3 years of hands-on experience with Jira and Confluence engineering, management, and administration.
Experience administering the Atlassian suite, particularly Jira and Confluence, at an organizational level.
Hands-on experience with Atlassian Data Center-to-Cloud migrations, ideally Gov Cloud, including planning, data validation, and cutover support.
Working knowledge of Agile methodologies, including Scrum and Kanban, and their implementation in Jira.
Experience developing dashboards and advanced JQL filters for leadership visibility and operational metrics.
Familiarity with Atlassian Marketplace plugins, such as Advanced Roadmaps, Structure, ScriptRunner, and Insight.
Understanding of secure configuration practices and performance optimization for Atlassian tools.
Strong communication skills with technical and non-technical stakeholders.
Strong analytical and problem-solving skills and comfort working in a dynamic, collaborative team environment.

Nice To Haves

Atlassian certification is preferred but not required.
Experience supporting federal consulting or government contracting environments.

Responsibilities

Administer and develop the program's Atlassian tool suite, including Jira, Confluence, and JSM.
Serve as the primary liaison and subject matter expert with technical teams during migration from Atlassian Data Center to Atlassian Government Cloud, including data validation and app/plugin compatibility checks.
Engage with users and stakeholders to understand complex requirements and implement advanced project setups and workflows.
Build a centralized intake portal, including intelligent routing to proprietary workflows.
Create real-time executive dashboards and advanced filters displaying request status, risk, and workflow performance.
Participate in building and maintaining a service catalog in Atlassian and/or ServiceNow SPM, standardizing service definitions, SLAs, and request types.
Troubleshoot permissions, security restrictions, notifications, workflow errors, and other issues.
Install, manage, and administer Atlassian add-ons, security schemes, extensions, and configurations.
Identify process automation opportunities and implement solutions to improve efficiency and governance.
Document configurations and deliver user training to encourage adoption.