Atlassian Developer

ECS Tech Inc•Arlington, VA
•$115,000 - $130,000•Hybrid

About The Position

Everforth ECS is seeking an Atlassian Developer to support a federal customer's Mission Enablement program as part of the Cybersecurity and Infrastructure Security Agency's Technical Engineering and Support Services program. The role supports an integrated, enterprise-level intake and management capability that streamlines requests and improves visibility throughout their lifecycle, from intake through execution. The position centers on the client's Atlassian instance and directly supports migration from Atlassian Data Center to Atlassian Government Cloud. Solutions should follow human-centered design practices and address stakeholder needs, including centralized intake, integrated budget management, executive dashboards, service catalog enablement, exploratory research tracking, and governance and traceability tools. The position is hybrid in Arlington, Virginia.

Requirements

  • Be a U.S. citizen and have the ability to obtain a Public Trust clearance.
  • Bachelor's degree in a related field or equivalent experience, typically 3–5 years.
  • At least 3 years of hands-on experience with Jira and Confluence engineering, management, and administration.
  • Experience administering the Atlassian suite, particularly Jira and Confluence, at an organizational level.
  • Hands-on experience with Atlassian Data Center-to-Cloud migrations, ideally Gov Cloud, including planning, data validation, and cutover support.
  • Working knowledge of Agile methodologies, including Scrum and Kanban, and how they are implemented in Jira.
  • Experience developing dashboards and advanced JQL filters for leadership visibility and operational metrics.
  • Familiarity with Atlassian Marketplace plugins, such as Advanced Roadmaps, Structure, ScriptRunner, and Insight.
  • Understanding of secure configuration practices and performance optimization for Atlassian tools.
  • Experience supporting federal consulting or government contracting environments.
  • Strong communication skills with technical and non-technical stakeholders.
  • Strong analytical and problem-solving skills, and comfort working in a dynamic, collaborative team environment.

Nice To Haves

  • Atlassian certification is preferred but not required.
  • Experience with Atlassian Data Center-to-Cloud migration in Gov Cloud.

Responsibilities

  • Administer and develop the program's Atlassian tool suite, including Jira, Confluence, and JSM.
  • Serve as the primary liaison and subject matter expert with technical teams during migration from Atlassian Data Center to Atlassian Government Cloud, including data validation and app/plugin compatibility checks.
  • Engage users and stakeholders to understand complex requirements and implement advanced project setups and workflows.
  • Build a centralized intake portal, including intelligent routing to proprietary workflows and integration with [the posting does not specify the integration target].
  • Create real-time executive dashboards and advanced filters showing request status, risk, and workflow performance.
  • Participate in building and maintaining a service catalog in Atlassian and/or ServiceNow SPM, standardizing service definitions, SLAs, and request types.
  • Troubleshoot permissions, security restrictions, notifications, workflow errors, and other issues.
  • Install, manage, and administer Atlassian add-ons, security schemes, extensions, and configurations.
  • Identify opportunities for process automation and implement solutions to improve efficiency and governance.
  • Document configurations and deliver user training to drive adoption.
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