Detailer (flat rate) - 561021 (Urbana, IL)

Teph Seal Auto Appearance•Urbana, IL

8d•Onsite

About The Position

Teph Seal Auto Appearance is hiring flat-rate detailers at a dealership detail/reconditioning center in Urbana, Illinois. The role involves driving, detailing, and cleaning vehicles, maintaining the facility, and helping ensure customers receive high-quality service, courteous attention, and timely responses to inquiries or complaints. Openings are listed for Detail Specialist 1 (some experience) and Detail Specialist 2 (two or more years of experience). Detailers wash and dry vehicle exteriors, and may wax and buff vehicles; vacuum interiors; clean upholstery and other surfaces; apply protective chemicals; and use dyes, paints, and waxes to protect leather or fabric. The work may also include cleaning grease from engines or engine compartments. Employees must be flexible and carry out additional duties assigned by management in response to operational needs. This is a physically demanding role involving frequent bending, lifting, reaching, squatting, and getting into and out of vehicles. Work may take place outdoors in varying weather conditions, and employees move numerous vehicles during the workday. The position requires careful inspection of one's own work and teammates' work, attention to small imperfections, adherence to uniform and grooming standards, and a sense of urgency in serving customers.

Requirements

Valid driver's license and good driving record.
Ability to learn quickly.
Ability to work as part of a team.
Ability to read and comprehend instructions.
Desire to treat customers' personal vehicles with care and respect.
Willingness to arrive on time and stay on task during the shift.
Ability to drive both automatic and manual-shift vehicles.
Availability to work Saturday or Sunday and holidays when necessary to meet production needs.
Commitment to report to work on time and remain on task during the shift.
Successful completion of drug and background screening is required for employment.

Nice To Haves

Some experience for Detail Specialist 1.
Two or more years of experience for Detail Specialist 2.

Responsibilities

Drive, detail, and clean vehicles.
Maintain store facilities to support high-quality service.
Wash vehicle exteriors using cleaning solutions.
Wax and buff vehicles using cloths and buffing machines as needed.
Vacuum vehicle interiors and clean upholstery and surfaces.
Dry surfaces using air compressors and cloths, and apply protective chemicals.
Use dyes, paints, and waxes to protect vehicle leather or fabric when required.
Clean grease from engines or engine compartments when required.
Respond to customer inquiries or complaints with timely conclusions and support customer satisfaction.
Inspect the quality of one's own work and that of other team members.
Perform additional duties assigned by management due to operational needs.
Follow uniform and grooming standards and work with urgency to respect customers' time.