Destination Sales Manager

HEI Hotels and Resorts•Orlando, FL

About The Position

The Destination Sales Manager assists the Director of Sales in achieving agreed-upon business travel revenue goals, with particular emphasis on soliciting national accounts. The role focuses on generating business transient revenue through prospecting, presentations, contract development, negotiation, and closing sales. The manager sells all facets of the hotel, manages account details, coordinates hotel departments in servicing accounts, and communicates with clients and staff to support high-quality service. The position is with the Courtyard Orlando Lake Buena Vista in the Marriott Village, part of a four-property Marriott complex in the Lake Buena Vista area.

Requirements

3 or more years of past sales experience preferred.
Hotel experience preferred.
Advanced knowledge of market trends, competition, and key hotel customers.
Experience in business travel at a hotel of similar size and quality.
Computer skills, including Microsoft Word, Excel, and Delphi.
Advanced knowledge of sales skills, revenue management, training, and motivating peers.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business plans, repairs and maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.

Nice To Haves

Three or more years of past sales experience.
Hotel experience.

Responsibilities

Solicit new and existing accounts to meet or exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.
Generate business transient revenue through prospecting, making presentations, developing contracts, negotiating, and closing sales.
Sell all facets of the hotel to previous, current, and potential clients, both orally and in writing.
Manage account details and document all pertinent aspects of solicitation and closing.
Coordinate participation by various departments in servicing accounts.
Prepare information for clients, meet with them, and entertain them as appropriate to potential business from the account.
Communicate clear direction verbally and in writing to hotel departments to ensure high-quality customer service.
Participate in daily business review meetings, pre-convention meetings, training, and other sales-related meetings as required.
Attend trade shows, community events, and industry meetings.
Comply with attendance rules and be available to work regularly.
Perform other job-related duties as assigned.