Destination Sales Manager

HEI Hotels & Resorts•Orlando, FL

15h

About The Position

The Destination Sales Manager assists the Director of Sales in achieving agreed-upon business travel revenue goals, with a particular focus on soliciting national accounts. The role develops business transient revenue through prospecting, presentations, contract development, negotiation, and closing sales. It also manages client account details and coordinates hotel departments to support account service and customer satisfaction.

Requirements

Three or more years of past sales experience preferred.
Must have experience in business travel at a similar-size and quality hotel.
Computer skills, including Microsoft Word, Excel, and Delphi.
Advanced knowledge of sales skills, revenue management, training, and motivating peers.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business-plan preparation, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.

Nice To Haves

Hotel experience preferred.
Three or more years of past sales experience preferred.
Advanced knowledge of market trends, competition, and the hotel’s key customers.

Responsibilities

Solicit new and existing accounts to meet or exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.
Produce business transient revenue through prospecting, presentations, developing contracts, negotiating, and closing sales.
Maximize revenue by selling all facets of the hotel to previous, current, and potential clients, orally and in writing.
Manage account details and document all pertinent aspects of solicitation and closing; coordinate departments’ participation in servicing accounts.
Prepare information for, meet with, and entertain clients as appropriate to potential business from their accounts.
Communicate clear direction to hotel departments, verbally and in writing, to ensure high-quality customer service.
Participate in daily business review meetings, pre-convention meetings, training, and other required sales-related meetings.
Attend trade shows, community events, and industry meetings.
Comply with attendance rules and be available to work regularly.
Perform other job-related duties as assigned.

Benefits

Medical insurance through Anthem Blue Cross Blue Shield.
Dental insurance through Anthem Blue Cross Blue Shield.
Vision insurance through EyeMed.
Vacation, sick, and holiday programs.
Pet insurance through the ASPCA.
Supplemental, spousal, and child life insurance.
Short- and long-term disability coverage.
401(k) Savings Plan with matching funds.
Discounts through the YouDecide and Hotel Room Discount programs.
Discretionary performance bonus eligibility. Specific benefit details and eligibility vary by location and employment status.