Desk Clerk
About The Position
Desk Clerks help ensure Thresholds locations are safe and welcoming for staff, clients, and guests. They greet and sign in visitors, provide customer service, build cordial relationships with clients, and contribute to a pleasant atmosphere. They support safety by monitoring security cameras and ensuring doors are locked and closed. They also communicate with clinical teams verbally and through records to contribute to client recovery, and support the program through phone support, mail sorting, and other administrative tasks. The role offers paid training and professional development, including opportunities to learn clinical skills and grow in administrative, leadership, or clinical skills. The schedule is Saturdays and Sundays, 10:30 PM–7:00 AM. The listed base pay is $19.00 per hour.
Requirements
- Passion for mental health advocacy.
- High school diploma or GED certificate.
- At least 21 years old.
- Reliable personal or public transportation to the work location.
- Effective communication and relationship-building skills.
- Attention to detail and dependability.
Responsibilities
- Greet and sign in Thresholds clients, staff, and guests.
- Provide excellent customer service and build cordial relationships with clients.
- Help create a pleasant atmosphere in the building.
- Monitor security cameras and ensure doors are locked and closed.
- Communicate with clinical teams verbally and through records to support client recovery.
- Answer and transfer phone calls.
- Sort mail and complete other administrative tasks.
Benefits
- Paid training and professional development.
- 403(b) retirement plan with 3% employer match.
- Employee assistance program (EAP).
- Public service loan forgiveness.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
