Desk Clerk (Foon Lok West)

MidPen Housing•Oakland, CA
•$18 - $20

About The Position

The Desk Clerk at Foon Lok West works under the direction of the Community Manager. The role monitors traffic entering and leaving the building, maintains the front office, communicates with residents, visitors, and staff, and assists with administrative needs. Duties include answering phones, monitoring cameras, assisting residents, visitors, guests, and applicants, documenting building activity, writing incident reports, completing work orders, and helping ensure the building is secure. The employee must adhere to MidPen policies and Fair Housing regulations. The position is part-time, scheduled Wednesday through Saturday from 4:00 p.m. to 12:30 a.m. The listed pay range is $17.69–$19.90 per hour, based on applicable experience and qualifications.

Requirements

  • High school diploma or GED.
  • One year of receptionist or administrative experience.
  • Excellent written and verbal communication skills.
  • Flexibility and willingness to perform varied tasks.
  • Commitment to the mission and values of MidPen Services and MidPen Housing.
  • Ability to work flexible hours.
  • Ability to perform the described physical tasks, including frequent sitting and occasional standing or walking, reaching, grasping, telephone use, sorting or filing, and lifting, carrying, pushing, or pulling objects weighing up to 15 pounds.

Nice To Haves

  • Proficient computer skills, including Microsoft Word and Excel.

Responsibilities

  • Greet and screen visitors and guests as they enter and leave the building.
  • Update visitor logs, daily logs, and other front desk forms.
  • Answer telephones, take messages, and direct people appropriately.
  • File, prepare correspondence, and sort and distribute notices.
  • Complete property logs, incident reports, and other office responsibilities.
  • Enforce community policies and house rules.
  • Maintain the orderly appearance of the front entrance, lobby, and adjoining rooms.
  • Post and distribute tenant notices.
  • Monitor the video camera system.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Dental, vision, life, and disability insurance
  • 403(b) retirement investment
  • Employee education reimbursement program
  • Paid parental leave
  • Flexible spending accounts for childcare, medical, and commuter benefits
  • Employee Assistance Program
  • Pet insurance
  • Paid time off
  • Company holidays
  • Wellness days
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