Full-Time Designer/Customer Service Associate

Flowerama•Windsor Heights, IA

About The Position

Flowerama is seeking hardworking, upbeat, and dependable people to work as a Designer/Customer Service Associate in its florist and gift store. The role involves helping customers and may provide an opportunity to learn floral design. Applicants should have customer service and/or retail experience and be comfortable working as part of a team in a fast-paced, creative environment. Pay is based on experience, and Flowerama promotes from within when possible. The store operates Monday through Friday from 7 a.m. to 7 p.m., Saturday from 8 a.m. to 7 p.m., and Sunday from 10 a.m. to 4 p.m. Hours may be extended during busy holidays. Employees are expected to work extended hours during Valentine’s Day and Mother’s Day weeks, including on Valentine’s Day and Mother’s Day.

Requirements

  • Previous retail sales experience.
  • Excellent customer service experience.
  • Strong telephone skills and the ability to establish rapport with customers.
  • Ability to work as part of a team and complete tasks in a timely manner.
  • Typing ability of 30 WPM.
  • Strong verbal and written communication and interpersonal skills.
  • Ability to lift 40 pounds unassisted.
  • Ability to stand for up to 8 hours daily and up to 10 hours seasonally.
  • Commitment to work a flexible schedule in a fast-paced, creative environment.

Nice To Haves

  • Familiarity with the florist business.
  • Floral design experience.
  • Point-of-sale experience.

Responsibilities

  • Assist customers and establish rapport with them.
  • Work as part of a team while completing tasks in a timely manner.
  • Work a flexible schedule, including extended hours during Valentine’s Day and Mother’s Day weeks and on those holidays.

Benefits

  • Holiday pay.
  • Paid vacation and discretionary time off.
  • Floating holidays.
  • 401(k) opportunity.
  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • Life insurance.
  • Disability insurance.
  • Flexible schedule.
  • Seasonal appreciation gifts.
  • Monthly fresh flowers.
  • Friends and family discount cards.
  • Branded clothing.
  • Opportunity to receive additional insurance, including identity protection, pet insurance, and hospital indemnity.
  • Discount throughout the 1-800-Flowers enterprise.
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