Customer Service Associate (nomnom Bigelow | Full-Time)

Par Pacific•Spokane, WA

1d•Onsite

About The Position

The Customer Service Associate works at a nomnom convenience store, serving customers and helping keep the store and site operating safely and smoothly. The role provides prompt, courteous service, processes sales and payments, supports merchandise and inventory tasks, and maintains cleanliness inside and outside the store. Associates follow company, safety, and environmental procedures, participate in required training and meetings, and work collaboratively with other employees. Additional responsibilities may be assigned based on business needs.

Requirements

Be at least 21 years of age.
Have legal authorization to work permanently in the United States for any employer without visa transfer or sponsorship.
Perform basic math accurately.
Communicate in English orally and in writing, including proficient telephone communication.
Work various scheduled shifts and arrive on time.
Work with equipment, tools, and materials as required.
Perform the essential duties under the conditions described.
Meet the physical demands of the role, including standing or walking for an entire shift, frequent reaching, gripping and finger movement, squatting and kneeling, pushing or pulling up to 20 pounds, frequently lifting up to 20 pounds, sometimes lifting up to 50 pounds, and climbing a stepladder.
Follow safety procedures, including responding to safety alarms and contacting 911 for emergencies.

Nice To Haves

High school diploma or GED.
Experience in retail sales and cash handling.

Responsibilities

Provide prompt and courteous customer service, including assisting customers at the gas pump when required.
Accurately process sales using the POS system and follow cash-handling procedures for cash, coupons, and other payment types.
Receive, stock, and organize merchandise.
Help maintain appropriate inventory levels and complete shift audits.
Comply with company policies, store procedures, and safety and environmental requirements.
Participate in safety programs and training, and attend mandatory job-related meetings and trainings as needed.
Perform cleaning and basic upkeep of the site, store, and equipment, and report equipment problems.
Work positively and cohesively with other employees to contribute to a positive work environment.

Benefits

Medical insurance with prescription coverage
Dental insurance
Vision insurance
Voluntary critical illness insurance
Accident insurance
Life and AD&D insurance
Health Savings Account
Flexible Spending Account
Employee Assistance Program
401(k) plan
Ability to purchase company stock at discounted prices
40 hours of vacation beginning the day after the one-year anniversary, with subsequent accrual based on years of service
Seven paid holidays per calendar year