Design Sales Specialist/Home Stylist, Part Time Flex, Huntington - West Elm
About The Position
The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes by providing design assistance and a seamless shopping experience. The role includes one-on-one design consultations in the store and in customers’ homes, creating plans tailored to their needs and spaces, completing sales at the cash wrap, and encouraging continued engagement with the brand. The specialist supports sales goals through current product and promotion knowledge, delivers world-class customer service, coordinates complex orders, and demonstrates knowledge of the design studio assortment.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders across a variety of sales channels.
- Ability to prioritize and handle multiple tasks simultaneously.
- One to two years of customer service and retail sales experience; specialty retail experience is preferred but not required.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
- Availability to work at least two regularly scheduled weekend shifts on separate days (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday). Associates seeking 20 or more scheduled hours weekly need greater availability to meet business needs.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Assist clients with one-on-one design consultations in the store and in their homes to drive store sales.
- Conduct productive in-home consultations, accurately measuring and assessing clients’ living spaces.
- Create and present design plans based on clients’ needs, style, preferences, and living spaces.
- Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
- Assist customers with gift wrapping, gift registries, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate product knowledge, including features and benefits, across the design studio assortment.
- Complete sales at the cash wrap and promote continued customer engagement with the brand.
Benefits
- Competitive compensation of $17.00–$20.00 per hour.
- Discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
