Design Sales Specialist/Home Stylist, Part Time Flex, Cherry Creek - West Elm
About The Position
The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes through design guidance and customer service. The role includes one-on-one design consultations in the store and in customers’ homes, developing and presenting design plans, and helping customers complete purchases at the cash wrap. The specialist promotes continued customer engagement and represents the West Elm brand through product knowledge and service. This is a part-time flex role at the Cherry Creek location. Associates must be available for at least two regularly scheduled weekend shifts on separate days (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday). Scheduling at 20 or more hours per week requires greater availability to meet business needs. The anticipated pay range is $19.29–$22.00 per hour. The role is not eligible for relocation assistance.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders across a variety of sales channels.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
- Availability to work at least two regularly scheduled weekend shifts on separate days and two weekday shifts; greater availability is required to be scheduled for 20 or more hours per week.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Conduct one-on-one design consultations in-store and in customers’ homes to support store sales.
- Measure and assess customers’ living spaces during in-home consultations.
- Create and present design plans tailored to clients’ needs, style, preferences, and living spaces.
- Stay informed about current sales and promotions to achieve and exceed sales and productivity goals.
- Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate product knowledge, including features and benefits of the design studio assortment.
- Support the shopping experience through customer assistance and completion of sales at the cash wrap.
- Promote ongoing customer engagement with the brand.
Benefits
- Competitive compensation; anticipated pay range of $19.29–$22.00 per hour.
- Discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
