Design Sales Specialist/Home Stylist, Part Time Flex, Redbank - West Elm

Williams-Sonoma•Red Bank, NJ

About The Position

The Design Sales Specialist/Home Stylist inspires customers to express themselves at home, provides design support, and helps bring the shopping experience to a seamless close by assisting customers and completing sales. The role promotes continued customer engagement and connection with the West Elm brand. The position includes in-store and in-home design consultations, preparing design plans, achieving sales goals, and providing specialized customer services. Part-Time Flex associates must be available for at least two regularly scheduled shifts on separate weekend days (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday). Associates seeking 20 or more scheduled hours weekly must offer greater availability based on business needs.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Ability to prioritize and handle multiple tasks simultaneously.
1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
Ability to remain mobile on the sales floor for extended periods.
Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
Availability for at least two regularly scheduled shifts on separate weekend days and two shifts during the week; greater availability is required to be scheduled for 20 or more hours weekly.

Nice To Haves

Experience working with the elements of design.
Specialty retail experience.

Responsibilities

Conduct one-on-one in-store and in-home design consultations to assist clients with their living spaces and drive store sales.
Conduct productive in-home consultations, accurately measuring and assessing clients’ living spaces.
Create and present design plans based on clients’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate product knowledge, including features and benefits across the design studio assortment.
Assist customers and complete sales at the cash wrap, while encouraging continued engagement with the brand.

Benefits

Competitive compensation of $17.00–$21.00 per hour, with pay based on factors such as education, work experience, certifications, and geographic location.
Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.