Design Sales Specialist/Home Stylist, Part Time Flex, Redbank - West Elm
About The Position
The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes by providing design expertise and personalized service. The role includes in-store and in-home consultations, assessing and measuring customers’ living spaces, and creating and presenting design plans tailored to their needs, style, and preferences. The specialist also helps complete sales, supports customer engagement with the brand, and provides assistance with a range of special services and orders. This is a part-time flex role. Associates must be available for at least two regularly scheduled weekend shifts on separate days and two weekday shifts. Scheduling 20 or more hours per week requires additional availability to meet business needs. The role requires extended mobility on the sales floor and the ability to lift and move items weighing up to 75 pounds using appropriate equipment and safety techniques.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders across a variety of sales channels.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize items up to 75 pounds using appropriate equipment and safety techniques.
- Part-time flex associates must be available for at least two regularly scheduled shifts on separate weekend days and two weekday shifts. Additional availability is required to be scheduled for 20 or more hours weekly.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Provide one-on-one design consultations in the store and in customers’ homes to drive sales.
- Conduct productive in-home consultations, accurately measuring and assessing customers’ living spaces.
- Create and present design plans based on customers’ needs, style, preferences, and living spaces.
- Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
- Assist customers with special services, including gift wrap, gift registry, merchandise location, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate product knowledge, including features and benefits of the design studio assortment.
- Support the shopping experience through sales completion and continued customer engagement with the brand.
Benefits
- Competitive compensation; anticipated pay range is $17.00–$21.00 per hour.
- Generous discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
