About The Position

The Stock Associate receives shipments and maintains accurate inventory records. The role maintains stockrooms and off-site locations, tickets and stocks merchandise, and helps replenish the sales floor after shipments or during recovery periods. It also involves organizing, safely storing, packaging, and logging merchandise; keeping stockroom aisles and exits clear; preparing merchandise for customer deliveries; transporting items between stockroom locations; and maintaining a clean, organized work area. The associate may help on the sales floor during peak periods and complete other assigned store tasks. Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts, with weekend shifts on separate days. More availability may be needed to be scheduled for 20 or more hours per week.

Requirements

  • High school diploma or equivalent preferred.
  • One to two years of customer service experience preferred, along with stockroom or related work experience.
  • Basic product knowledge preferred but not required.
  • Effective time-management skills to execute multiple tasks simultaneously.
  • Ability to remain mobile in the stockroom or on the sales floor for extended periods.
  • Proven ability to operate and read scanning equipment for extended periods.
  • Ability to operate a POS system.
  • Ability to lift and carry medium-to-large items using appropriate equipment and safety techniques; the description specifies up to 100 pounds in the qualifications and up to 75 pounds in the physical requirements.
  • Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday). The two weekend shifts must fall on separate days.
  • Greater availability beyond the stated minimum may be required to be scheduled for 20 or more hours weekly.

Nice To Haves

  • Strong organizational skills and attention to detail for accurately maintaining inventory records.
  • Passion for providing high standards of customer service.
  • Team-oriented approach and willingness to help colleagues.
  • Curiosity and creativity in finding ways to simplify processes and procedures.
  • Proven ability to achieve results independently and through teamwork.
  • Proactive, hands-on approach to assigned tasks.

Responsibilities

  • Provide high standards of customer service to internal and external customers.
  • Scan shipments when delivered.
  • Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
  • Provide the supervisor with feedback about inventory levels and damaged merchandise.
  • Organize stock by department and category, placing merchandise on appropriate shelves or in off-site locations.
  • Adjust stocking procedures to keep aisles and exits clear.
  • Ensure merchandise is safely stored, properly ticketed, packaged, logged, and easy to locate for replenishment.
  • Pack and log merchandise as required for customer deliveries.
  • Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
  • Keep the stockroom clean and swept, remove garbage, and organize supplies.
  • Assist on the sales floor during peak times or as assigned.
  • Complete daily agenda tasks or other assigned duties, such as store maintenance, lighting, or cleaning.
  • Follow company policies and procedures and stockroom procedures intended to minimize loss.

Benefits

  • Competitive compensation package; anticipated pay range of $16.00-$17.00 per hour.
  • Discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
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