Design Sales Specialist/Home Stylist, Full Time, Cherry Creek - West Elm
About The Position
The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes by providing design consultations and completing sales. The role includes in-store and in-home consultations, preparing design plans tailored to clients’ needs and spaces, and helping customers complete purchases at the cash wrap. The specialist promotes continued engagement with the West Elm brand and delivers customer service across a range of store and order services. This position requires product knowledge, sales and productivity focus, and the ability to work with complex orders across sales channels. Full-time associates are expected to have open availability to meet business needs. The stated anticipated pay range is $19.29–$22.00 per hour.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders across a variety of sales channels.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
- Full-time associates must have open availability to meet business needs.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Conduct one-on-one in-store and in-home design consultations to help clients design their living spaces and drive store sales.
- Conduct productive in-home consultations, accurately measuring and assessing clients’ living spaces.
- Create and present design plans based on clients’ needs, style, preferences, and living spaces.
- Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
- Assist customers with special services, including gift wrap, gift registry, merchandise locating, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate product knowledge, including features and benefits of the entire design studio assortment.
- Assist customers and complete sales at the cash wrap.
- Promote continued customer engagement with the brand.
Benefits
- Competitive compensation, with an anticipated pay range of $19.29–$22.00 per hour.
- Discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health benefits, dental insurance, and vision insurance for full-time associates, including same-sex domestic partner benefits.
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
