Design Sales Specialist/Home Stylist, Full Time, Cherry Creek - West Elm

Williams-Sonoma•Denver, CO

11h

About The Position

The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes and assists them with design consultations and sales. The role includes in-store and in-home consultations, developing design plans, and helping customers complete purchases at the cash wrap. The specialist also supports continued customer engagement and promotes the brand. Full-time associates are expected to have open availability to meet business needs.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Ability to prioritize and handle multiple tasks simultaneously.
1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
Ability to remain mobile on the sales floor for extended periods.
Ability to lift and mobilize items weighing up to 75 lbs. using appropriate equipment and safety techniques.
Full-time associates must have open availability to meet the needs of the business.

Nice To Haves

Experience working with the elements of design.
Specialty retail experience.

Responsibilities

Use design expertise to conduct one-on-one in-store and in-home consultations that support store sales.
Conduct productive in-home consultations, accurately measuring and assessing clients’ living spaces.
Create and present design plans based on clients’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate strong product knowledge, including features and benefits across the design studio assortment.
Help customers complete sales at the cash wrap and encourage continued engagement with the brand.

Benefits

Competitive compensation package.
Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health benefits, dental insurance, and vision insurance for full-time associates, including same-sex domestic partner benefits.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.