Design Sales Specialist/Home Stylist, Full Time, Palo Alto - Pottery Barn Kids and Teen

Williams-Sonoma • Palo Alto, CA

2d • $19 - $24 • Onsite

About The Position

This role is for a Design Studio Specialist who will inspire customers to express themselves in their home. The specialist will bring the shopping experience to a seamless close by assisting customers and completing sales at the cash wrap. They will also promote continued customer engagement and give customers a reason to stay connected with the Brand.

Requirements

• Strong communication, clienteling and customer follow-up skills
• Ability to complete and coordinate complex large orders within a variety of sales channels
• Proven ability to prioritize and handle multiple tasks simultaneously
• 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)

Nice To Haves

• Experience in working with the elements of design preferred

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed