Design Sales Specialist/Home Stylist, Full Time, Portland - Pottery Barn
About The Position
The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes through design assistance and high-quality service. The role provides one-on-one consultations in the store and in customers’ homes, develops and presents design plans, and helps bring the shopping experience to a seamless close by assisting customers and completing sales at the cash wrap. The specialist promotes continued customer engagement and maintains knowledge of the design studio assortment, products, sales, and promotions to support sales and productivity goals. The position requires open availability to meet business needs. Full-time associates may be eligible for paid vacations and holidays and health, dental, and vision benefits. The anticipated pay range is $17.00–$21.00 per hour. Relocation assistance is not available, and the company will not sponsor employment-based immigration for this position.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders across a variety of sales channels.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
- Full-time associates are expected to have open availability to meet business needs.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Provide one-on-one in-store and in-home design consultations to drive store sales.
- Conduct productive in-home consultations, including accurately measuring and assessing clients’ living spaces.
- Create and present design plans based on clients’ needs, styles, preferences, and living spaces.
- Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
- Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate strong knowledge of the features and benefits of the entire design studio assortment.
- Assist customers and complete sales at the cash wrap while promoting continued engagement with the brand.
Benefits
- Discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health benefits, dental insurance, and vision insurance for full-time associates, including same-sex domestic partner benefits.
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
