Design Sales Specialist/Home Stylist, Part Time Flex, San Ramon - West Elm

Williams-Sonoma•San Ramon, CA

7h•$19 - $22

About The Position

The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes by providing design assistance and completing sales. The role includes one-on-one design consultations in the store and customers’ homes, developing design plans tailored to clients’ needs and living spaces, and supporting a seamless shopping experience through sales completion and customer services. The specialist promotes continued engagement with the West Elm brand and maintains knowledge of the design studio assortment, sales, and promotions.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Proven ability to prioritize and handle multiple tasks simultaneously.
1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
Part-time flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts. Weekend availability must be on two separate days.

Nice To Haves

Experience working with the elements of design.
Specialty retail experience.

Responsibilities

Provide one-on-one design consultations in the store and in customers’ homes to help design living spaces and drive store sales.
Conduct productive in-home consultations, accurately measuring and assessing customers’ living spaces.
Create and present design plans based on customers’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate product knowledge, including features and benefits of the entire design studio assortment.
Assist customers and complete sales at the cash wrap while encouraging continued engagement with the brand.

Benefits

Competitive compensation; anticipated pay range is $19.00–$22.00 per hour.
Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health benefits, dental insurance, and vision insurance for full-time associates, including same-sex domestic partner benefits.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning through brand-specific resources and WSI University.
Leadership development opportunities.