Design Sales Specialist/Home Stylist, Part Time Flex, North Bethesda - West Elm

Williams-Sonoma•North Bethesda, MD

About The Position

The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes and helps bring the shopping experience to a seamless close by assisting customers and completing sales at the cash wrap. The role promotes continued customer engagement and connection with the West Elm brand. The specialist provides design consultations in-store and in customers’ homes, develops design plans tailored to customers’ needs and spaces, supports sales goals, and provides product expertise and customer services. This is a part-time flex role. Associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts each week. Associates seeking schedules of 20 or more hours weekly must have greater availability to meet business needs. The anticipated pay range is $18.00–$20.00 per hour. Relocation assistance is not available.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Ability to prioritize and handle multiple tasks simultaneously.
1–2 years of customer service and retail sales experience.
Availability for at least two regularly scheduled shifts on separate weekend days and two shifts during the week.
Ability to remain mobile on the sales floor for extended periods.
Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.

Nice To Haves

Experience working with the elements of design.
Specialty retail experience.

Responsibilities

Use design expertise to conduct one-on-one in-store and in-home consultations about clients’ living spaces and drive store sales.
Conduct productive in-home consultations, accurately measuring and assessing clients’ living spaces.
Create and present design plans based on clients’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
Assist customers with services including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.

Benefits

Competitive compensation.
Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.