Design Sales Manager

La-Z-Boy•Warwick, RI

2d•$70,000 - $100,000•Onsite

About The Position

The Design Sales Manager leads the La-Z-Boy In-Home Design program and develops personalized design solutions that reflect the company’s people, processes, products, and brand. The role involves understanding clients’ needs and translating their lifestyle, taste, and budget into design concepts, conducting in-home consultations, and supporting sales teams with design expertise. The position influences store financial performance, team morale and development, operational efficiency, customer experience, and the store’s reputation in the community. The manager partners with clients and Sales Associates to plan layouts, recommend furniture and products, and create cohesive spaces using furniture, fabrics, finishes, and décor. They also coach and support sales teams, promote the in-home design program, achieve sales goals, and help maintain operational and visual standards. The role reports to the Store Manager and has indirect influence over the sales team; it has no supervisory responsibilities. The position is based at the Warwick, Rhode Island location and is listed at 40 hours per week. Training pay is $23 per hour for 2–6 weeks, with no commission during training. After training, base pay is $36,000 per year, with uncapped commission and a monthly bonus opportunity of $0–$2,000. The stated total compensation range is $70,000–$100,000+.

Requirements

Bachelor’s degree or equivalent experience.
2–3 years of experience in sales or interior design, with a residential emphasis.
Proficiency in Microsoft Office 365 and computer-aided design programs.
Financial understanding, interpersonal communication, analytical ability, goal orientation, team management, and customer service skills.
Ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays.
Valid driver’s license.
Ability to lift and/or carry up to 50 pounds, operate a motor vehicle, and stand for long periods.
Ability to use repetitive hand motions nearly continuously and to hear and listen; often required to sit, walk, bend, and stoop.
Ability to pass a background and drug screen.

Nice To Haves

Design certification.
Advanced interpersonal, presentation, and communication skills.
Business acumen and entrepreneurial spirit.
Experience building effective relationships.
Experience in design, home furnishings, or client-focused retail is a plus.

Responsibilities

Promote the La-Z-Boy In-Home Design program and develop potential design solutions and customized portfolio presentations tailored to clients’ needs and preferences.
Achieve or exceed store and individual design sales goals, annual operating benchmarks, and personal objectives.
Schedule and conduct in-home consultations to understand clients’ needs, preferences, and vision for their spaces.
Partner with Sales Associates and clients to understand style, lifestyle, and home-design goals.
Design spaces using furniture, fabrics, finishes, and décor; provide layout planning and product recommendations.
Create design concepts and digital presentations, translating clients’ lifestyles, tastes, and budgets into actionable recommendations.
Coach, train, and support sales teams in design culture, product knowledge, sales techniques, strategies, and in-home design performance.
Collaborate with the team to ensure operational excellence.
Ensure proper execution of systems and administrative procedures.
Support store management with weekly, monthly, and quarterly meetings, special projects, and promotions.
Adhere to legal and efficient accounting practices.
Maintain brand visual standards and cleanliness in employee and customer areas.

Benefits

Health insurance through Blue Cross/Blue Shield, with medical coverage also listed in the U.S. benefits information.
Prescription coverage through Optum for in-network prescriptions.
Dental insurance.
Vision insurance.
Paid vacation and paid time off, including 9–11 paid holidays each year and two weeks’ prorated vacation for new hires.
401(k) retirement plan with company match of up to 6%.
Disability insurance.
Life insurance and AD&D.
Paid bonding leave.
Paid training.
Health Savings Account.
Tuition reimbursement of up to $5,250 per calendar year.
Employee Assistance Program, including counseling sessions and financial and legal resources.
Employee discounts.