Design Program Manager

Everlaw•Oakland, CA

1d•Hybrid

About The Position

As a Design Program Manager at Everlaw, you'll establish the operating system for our growing product design team, bringing structure, visibility, and predictability to how we design AI-powered litigation tools. As our first dedicated Design Program Manager, you'll absorb operational friction and cross-functional complexity so product designers can focus entirely on craft, quality, and solving complex user workflows. This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.

Requirements

At least 5 years of experience in Design Program Management or Design Operations supporting product design teams in complex, enterprise B2B SaaS or data-heavy environments.
Excel at balancing competing priorities across multiple stakeholders, steering teams through ambiguity with structure, clear prioritization, and empathy.
Experience building and scaling lightweight design operations frameworks, delivery plans, and resource tracking processes without stifling creative momentum.
Excellent communication and storytelling skills, with a proven ability to translate design progress and complex trade-offs into business-relevant narratives for leadership.
Strong understanding of user-centered design methodologies, modern UX workflows, and tools like Figma.
Experience working with project tracking tools like Jira or emerging AI tools (e.g., Cursor, Claude Design).
Operate with a low-ego, highly collaborative style, finding genuine fulfillment in making design teams visible and successful.
Authorized to work in the United States without restrictions.
Everlaw is not sponsoring F-1 visas, including OPT, for this role.

Responsibilities

Own the design operating model for planning and delivery — define how design work is estimated, sequenced, and handed off, and maintain the system that makes dependencies and timeline risk visible before they become escalations.
Define design readiness criteria and coordinate pre-launch quality reviews to ensure shipped features meet high standards for craft, responsiveness, accessibility, and edge cases.
Own the working interfaces between Design, Product Management, Engineering, User Research, and Technical Writing — define how scope is agreed, how dependencies are tracked, and where conflicts get decided, so those questions have a standing answer instead of being renegotiated per project.
Build and champion lightweight design operations rhythms, frameworks, and templates—such as design briefs and critique structures—to streamline team workflows.
Manage design resourcing and bandwidth tracking to inform staffing decisions, highlight capacity constraints, and help leadership plan for future team growth.
Own how design's work is represented to the business — build and maintain the reporting layer (capacity, throughput, readiness) that lets product and executive leadership plan against design, rather than assembling narrative updates each cycle.

Benefits

Comprehensive medical, dental, and vision coverage
Flexible Spending Accounts for health and dependent care expenses
Membership to Modern Health to support mental health and wellness
Paid parental leave
Company-sponsored life and disability insurance
Competitive equity grants
401(k) plan with company matching of up to 4% of eligible annual compensation
17 paid vacation days, 11 federal holidays, and paid sick leave
Four "Everlawlidays" (additional paid company-wide days off) per year
Annual allocation for learning & development and relevant professional membership dues
Hybrid work with regular work-from-home days and flexibility for life's logistics
Monthly home internet reimbursement, plus a stipend for your desk setup
Catered lunch each workday, plus snacks and company-wide events in our offices