Program Manager, Design & Research Operations

Oracle•United States,

10d•$101,400 - $209,500

About The Position

The Program Manager, Design & Research Operations helps Oracle’s Experience Design organization work effectively at scale. The role manages a small Design & Research Operations team and leads strategic programs across Design, Research, and Product. It partners with Design and Research leaders to identify operational needs, improve ways of working, and deliver programs that support the broader organization. Research Operations experience is especially important, and experience spanning both Research Operations and Design Operations is highly valued. The role strengthens Research Operations across planning, tooling, knowledge management, governance, vendor and participant processes, and access to insights. It also helps teams adopt practical AI-enabled tools and workflows that reduce friction, improve access to insights, and support collaboration. The position combines organizational strategy, team leadership, and hands-on problem solving. It defines program goals, milestones, ownership, and measures of success; coordinates work across functions; and uses outcomes and operational data to inform senior leaders and improve programs. The stated U.S. hiring range is $101,400 to $209,500 per annum, with possible bonus and equity eligibility.

Requirements

8–10 years of management experience, including managing, coaching, and developing a team.
5+ years of focused Research Operations experience.
Strong program management and operations experience in a product, design, research, or technology organization.
An MBA or equivalent experience.
Experience identifying high-impact opportunities and taking programs from definition through execution.
A strong understanding of Design and Research workflows, tools, and operational needs.
Experience building processes and programs that work across a large or complex organization.
Ability to communicate clearly with project teams and senior leaders, including presenting progress, risks, results, and recommendations.
Experience improving collaboration, documentation, and knowledge sharing across functions.
Expertise in AI-enabled ways of working and sound judgment about where new tools can improve team effectiveness.
Ability to move between organizational strategy, team leadership, and hands-on problem solving.

Nice To Haves

Experience across both Research Operations and Design Operations.
Ability to help Design and Research teams adapt thoughtfully as their tools and practices evolve.

Responsibilities

Manage, coach, and develop a small Design & Research Operations team, setting clear priorities and helping team members grow their program leadership skills.
Drive a defined set of priority Design & Research Operations programs, partnering with leadership to set priorities, plan the work, and deliver results.
Define program goals, milestones, ownership, and measures of success; lead initiatives through execution while contributing hands-on where needed.
Strengthen Research Operations across planning, tooling, knowledge management, governance, vendor and participant processes, and access to insights.
Partner with Design and Research leaders to turn operational needs into scalable processes, systems, and ways of working.
Improve communication, documentation, and knowledge sharing so teams understand decisions, responsibilities, and progress.
Use program outcomes and operational data to give senior leaders clear recommendations, surface tradeoffs, and support decisions.
Help evolve ways of working as AI changes how Design, Research, and Product teams operate; identify and scale AI-enabled workflows that improve efficiency, quality, and access to insights.
Coordinate work across functions, resolve obstacles, and continuously improve programs based on results and feedback.