About the position
The Design Operations Program Manager will be responsible for improving the velocity of the design organization at Asana. They will create and evolve key programs and operating rhythms to enable the team to scale and deliver high-quality product experiences. This role will collaborate with design leadership, product designers, product managers, engineers, and user experience researchers to ensure the team's progress and goals are communicated effectively. The Design Operations Program Manager will also foster the growth of the design community and collaborate on evolving processes, tools, and systems to create consistent work.
Responsibilities
- Define and own the strategy, scoping, and execution for design roadmapping, end-to-end development process, quality, reviews, reporting, and other special projects as needed.
- Communicate and align with stakeholders to keep them informed on the team's progress and goals.
- Serve as the go-to liaison for program participants, stakeholders, and cross-functional partners within owned program areas.
- Identify and predict potential obstacles and risks to key programs and implement solutions.
- Establish team rituals that ensure long-term health and team cohesion.
- Foster growth of the design community.
- Collaborate with Design Leadership to evolve process, tools, and systems.
- Ensure progress towards goals is clearly and consistently communicated by teams.
- Lead and support high-performing, collaborative design teams.
- Own and lead multiple initiatives at the same time.
- Approach problems with curiosity and excitement to learn and grow skills.
- Demonstrate strong problem-solving abilities and systems thinking.
- Possess strong verbal and written communication skills.
- Love just the right amount of process and know when to be thorough vs scrappy.
- Focus on maximizing impact for yourself, your team, and your company as a whole.
Requirements
- 5-10+ years relevant professional experience in design operations, design people operations, and/or project/program management of design deliverables
- Experience leading and supporting high-performing, collaborative design teams
- Deep understanding of fundamentals of the product design development processes and knowledge of designers' day to day and design life cycle
- Demonstrated experience owning and leading multiple initiatives at the same time
- Strong problem-solving abilities and comfort with ambiguity
- Excellent verbal and written communication skills
- Ability to present and sell ideas, create coalition, and build support
- Ability to establish team rituals and foster team cohesion
- BA/BS degree or higher
Benefits
- Comprehensive compensation package
- Market-based pay
- Yearly pay equity audit
- Base salary range of $158,000 - $202,000
- Additional components such as equity, sales incentive pay, and benefits
- Opportunity for growth and learning
- Inclusive and collaborative design community
- Diverse group of designers from different backgrounds
- Human-centered design process
- Partnership with other teams in Asana
- Fun and enjoyable work environment
- Flexible and hybrid work options
- Supportive and inclusive company culture
- Equal employment opportunities for all applicants