Design/Home Stylist I Full Time I Pottery Barn Northpark
About The Position
The Design/Home Stylist inspires customers to express themselves in their homes by providing design guidance and a seamless shopping experience. The role includes one-on-one design consultations in the store and in customers’ homes, creating and presenting design plans, and completing sales at the cash wrap. The stylist promotes ongoing customer engagement and supports customer connection with the brand. The position also involves coordinating complex orders across sales channels, assisting with a range of special services, maintaining knowledge of sales and promotions, and demonstrating strong knowledge of the design studio product assortment. Full-time associates are expected to have open availability to meet business needs.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders within a variety of sales channels.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- One to two years of customer service and retail sales experience; specialty retail experience is preferred but not required.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
- Open availability to meet business needs for full-time associates.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Assist clients with one-on-one in-store and in-home consultations on the design of their living spaces to drive store sales.
- Conduct productive in-home consultations, accurately measuring and assessing clients’ living spaces.
- Create and present design plans based on clients’ needs, style, preferences, and living spaces.
- Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
- Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
- Assist customers and complete sales at the cash wrap.
- Promote continued customer engagement and connection with the brand.
- Complete and coordinate complex large orders within a variety of sales channels.
Benefits
- Discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
