Design/Home Stylist I Full Time I Pottery Barn Northpark
About The Position
The Design/Home Stylist inspires customers to express themselves at home, provides design support, and helps bring the shopping experience to a seamless close by assisting customers and completing sales. The role promotes continued customer engagement and connection with the brand. Design consultations take place in the store and in customers’ homes, where the stylist assesses living spaces and creates and presents plans tailored to customers’ needs, style, and preferences. The position also involves supporting sales goals, demonstrating product knowledge, and assisting with a range of customer services and orders.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders across a variety of sales channels.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- One to two years of customer service and retail sales experience; specialty retail experience is preferred but not required.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
- Full-time associates are expected to have open availability to meet business needs.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Conduct one-on-one in-store and in-home design consultations to help clients design their living spaces and drive store sales.
- Measure and assess clients’ living spaces during in-home consultations.
- Create and present design plans based on clients’ needs, style, preferences, and living spaces.
- Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
- Assist customers with special services, including gift wrapping, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate product knowledge, including features and benefits of the entire design studio assortment.
- Assist customers and complete sales at the cash wrap.
- Promote continued customer engagement and connection with the brand.
Benefits
- Discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
