Design Expert, Sales - Interior Define

Havenly•Los Angeles, CA

1d•Onsite

About The Position

Interior Define, part of the Havenly Brands family, is seeking a sales-driven Design Expert to join its Studio team in Los Angeles, California. The role delivers a high-end, personalized furniture and design experience while supporting sales growth. The Design Expert works with customers in the studio and virtually, guiding them through furniture selections, room design, and purchasing decisions. The position is full-time, based in the Los Angeles Studio, and includes standard retail hours and weekend availability. The role requires standing, bending, maneuvering around the studio, and lifting up to 50 pounds to assist customers and arrange product displays.

Requirements

Two to three years of sales experience, preferably in furniture or interior design.
Experience in the interior design and/or home furnishings industry.
Ability to discuss and create mood boards and floor plans for clients.
Ability to create memorable customer experiences that result in sales conversions.
Collaborative approach and ability to contribute to shared team goals while driving individual sales.
A record of meeting or exceeding sales targets using a consultative selling approach.
Strong organization and efficiency in managing multiple clients and projects and meeting timelines.
Proficiency with Canva, interior design floor-planning software, and Google Suite, and comfort adapting to new platforms.
Flexibility and a solutions-focused approach in a fast-paced, startup-like environment.
Strong interest in interior design trends and furniture, with a good eye for aesthetics.
Ability to stand, bend, maneuver in the studio, and lift up to 50 pounds.

Nice To Haves

Experience with 2D and 3D design software.
CRM experience.

Responsibilities

Meet and exceed monthly sales quotas through exceptional customer service and product knowledge.
Consult with clients in-store and virtually about furniture selections and design choices tailored to their needs.
Manage the customer journey from initial inquiry through purchase execution, providing a smooth and personalized experience.
Identify opportunities to increase sales and improve the customer experience within the studio.
Develop expertise in product offerings and design services to guide clients through purchasing decisions.
Help clients complete room designs, create mood boards, and ensure furniture selections have appropriate size and fit.
Follow up with clients after purchase to support satisfaction and encourage repeat business.
Represent the brand and cultivate community presence and customer relationships in Los Angeles.