Design Expert, Sales - Interior Define
About The Position
Havenly is seeking a sales-driven Design Expert to deliver a high-end, personalized customer experience and drive sales growth at the Interior Define studio in Seattle, Washington. The role combines interior design expertise with a consultative sales process, guiding customers through furniture selections and design choices in person and virtually. The Design Expert manages the customer journey from initial inquiry through purchase and post-purchase follow-up, while building local customer relationships and contributing to the studio’s sales and customer-experience goals. This is a full-time position based in the Seattle Studio and includes standard retail hours and weekend availability. The work involves standing, bending, maneuvering around the studio, assisting clients, arranging product displays, and lifting up to 50 pounds as needed. Applications will be accepted through November 30, 2026, or until the role is filled.
Requirements
- 2–3 years of sales experience; furniture or interior design sales experience is preferred.
- Experience in the interior design and/or home furnishings industry.
- Ability to discuss and create client mood boards and floor plans.
- Ability to create memorable customer experiences that lead to sales conversions.
- A record of meeting or exceeding sales targets using a consultative selling approach.
- Ability to manage multiple clients and projects, meet timelines, and exceed customer expectations.
- Proficiency with Canva, interior design floor-planning software, and Google Suite, and comfort adapting to new platforms.
- Flexibility and a solutions-focused approach in a fast-paced, startup-like environment.
- Strong interest in interior design and furniture trends and a strong eye for aesthetics.
- Ability to work standard retail hours, including weekend availability.
- Ability to stand, bend, and maneuver in the studio, and lift up to 50 pounds as needed.
Nice To Haves
- Sales experience in furniture or interior design.
- Experience with 2D and 3D design software.
- CRM experience.
Responsibilities
- Meet and exceed monthly sales quotas by providing exceptional customer service and product knowledge.
- Consult with clients in-store and virtually about furniture selections and design choices tailored to their needs.
- Manage the customer journey from initial inquiry through purchase execution, providing a smooth and personalized experience.
- Identify and act on opportunities to increase sales and improve the studio’s customer experience.
- Develop thorough knowledge of the company’s products and design services and guide clients through purchasing decisions.
- Help clients complete room designs, including creating mood boards and ensuring selected furniture has the appropriate size and fit.
- Maintain proactive, timely post-purchase communication to support customer satisfaction and repeat business.
- Represent the brand and cultivate a community presence and customer relationships in Seattle.
- Contribute to shared team goals while driving individual sales success.
- Assist clients and arrange product displays in the studio as needed.
Benefits
- PTO.
- Medical, dental, and vision benefits.
- 401(k).
- Company equity.
- Employee discounts on furniture and design services.
- Professional development and opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
