Design Center Receptionist

Locke Supply•Oklahoma City, OK

About The Position

Locke Supply Co. is seeking a customer-focused Design Center Receptionist to welcome homeowners, builders, designers, and contractors into its showroom and help them create beautiful spaces with lighting, plumbing fixtures, hardware, ceiling fans, and other specialty products. The role supports customers with product selections and coordinates with sales consultants and vendor partners to help bring their design ideas to life. The receptionist handles phones, appointments, visitor greetings, inquiries, order entry, follow-up communications, and project tracking. The position also helps maintain an organized, current, and visually appealing showroom and builds lasting relationships through attentive, professional service. Locke Supply is a growing, 100% employee-owned distributor headquartered in Oklahoma City, and this role participates in the company’s Employee Stock Ownership Plan. The schedule is Monday through Friday, 9:00 AM–5:00 PM, with rotating Saturdays from 9:00 AM–12:00 noon. The company describes the environment as team-oriented with predictable scheduling.

Requirements

  • Strong communication and interpersonal skills.
  • Professional appearance and demeanor.
  • Excellent organizational and multitasking abilities.
  • Comfort using computer systems and scheduling software.
  • High school diploma or GED.
  • Ability to pass a background check and drug screen.

Nice To Haves

  • Customer service, hospitality, retail, showroom, or administrative experience is preferred.
  • Interest in interior design, home building, lighting, plumbing fixtures, or decorating is a plus.

Responsibilities

  • Welcome clients, builders, designers, and contractors and provide attentive, personalized service.
  • Assist customers with product selections, including lighting, plumbing fixtures, ceiling fans, decorative hardware, and other design-focused products.
  • Coordinate with sales consultants and vendor partners to help customers realize their design plans.
  • Answer phones, schedule appointments, greet visitors, process inquiries, and connect customers with appropriate team members.
  • Keep showroom displays organized, current, and visually appealing.
  • Assist with order entry, follow-up communication, appointment scheduling, and project tracking.
  • Develop strong relationships with homeowners, interior designers, builders, and contractors.

Benefits

  • Participation in the Employee Stock Ownership Plan (ESOP) at no cost to the associate.
  • Medical, dental, and vision plans with low monthly premiums.
  • Company-paid life insurance.
  • Short-term and long-term disability coverage.
  • 401(k) plan with a company match.
  • Paid time off.
  • Consistent daytime hours and Sundays off.
  • Stable work environment, employee voice in company success, and a path for career advancement.
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