Dermatology Territory Account Specialist – Winston-Salem

Novartis•Blacksburg, VA

11d•$77,000 - $245,700•Remote

About The Position

This field-based and remote role supports key accounts in an assigned geography. The Territory Account Specialist is the primary point of contact for accounts and Health Care Providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement through clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position is based in the Winston-Salem territory. The candidate must live within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not offered. Travel of 60–80% across a broad geography is required, by driving and/or flying. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. For roles with a dedicated training period, initial training includes home study of no more than eight hours per day and forty hours per week. The role is leveled according to experience, with Associate, Territory, Senior, and Executive Territory Account Specialist levels. The posted salary range is $119,700–$222,300 per year; compensation varies by level and is determined using relevant skills, experience, and company and market factors. Compensation also includes a performance-based cash incentive and, depending on level, potential eligibility for annual equity awards. Eligible US-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, holidays, and other leaves.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; relevant experience in medical devices, diagnostics, life sciences services, insurance, consumer health, B2B, or other complex sales environments is also considered.
Proven record of consistent high performance and experience navigating and selling to large accounts and key customers.
Analytical, self-directed approach to seeking, prioritizing, and applying information to solve key customer problems.
Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: at least 2 years of relevant experience in a listed or similarly complex sales role within the last five years.
For Senior Territory Account Specialist level: at least 5 years of relevant experience in a listed or similarly complex sales role within the last five years.
For Executive Territory Account Specialist level: at least 10 years of relevant experience in a listed or similarly complex sales role within the last five years.
For Associate Territory Account Specialist level: recently separated from the US Military with at least 4 years of military service in a leadership capacity, or limited prior sales experience.
Ability to collaborate cross-functionally in a matrix environment and communicate clinical product information; associate-level candidates should be able to communicate product information effectively.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs involving sophisticated products or reimbursement pathways.
For Associate Territory Account Specialist level: experience in the two-year Novartis Sales Internship Program.
For Associate Territory Account Specialist level: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Build strategic territory plans that align shared priorities and use insights and tactics to drive product demand and support better patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.