Dermatology Territory Account Specialist – Winston-Salem

Novartis•Blacksburg, VA

10d•$119,700 - $222,300•Remote

About The Position

This field-based and remote opportunity supports key accounts in an assigned geography. The Territory Account Specialist (TAS) serves as the primary point of contact for accounts and health care providers (HCPs), building connections, identifying shared priorities, and linking customers to Novartis resources to help improve patient outcomes. The role balances demand generation with strategic account engagement, using clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omnichannel engagement. The position does not offer relocation support or visa sponsorship. The candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border. Travel of 60–80% across a broad geography is required, including driving and/or flying within the territory. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. The position may be filled at the Associate, Territory, Senior, or Executive level, commensurate with experience. The posted salary range is $119,700–$222,300 per year; separate ranges are provided for the other levels. Compensation includes a performance-based cash incentive, and some levels may be eligible for annual equity awards. Eligible U.S.-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, holidays, and other leaves. Field-role hires must complete initial training, including home study limited to eight hours per day and forty hours per week.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B are also welcomed.
Proven record of consistent high performance and success navigating and selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying relevant information to solve key customer problems.
Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: at least 2 years of relevant experience in a listed or similarly complex sales role within the last five years, with ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Senior Territory Account Specialist level: at least 5 years of relevant experience in a listed or similarly complex sales role within the last five years, with ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Executive Territory Account Specialist level: at least 10 years of relevant experience in a listed or similarly complex sales role within the last five years, with ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Associate Territory Account Specialist level: recently separated from the U.S. military with at least 4 years of military service in a leadership capacity, or limited prior sales experience; demonstrate collaboration, cross-functional work in a matrix environment, and effective product communication.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
For Associate level: preferred experience in the Novartis 2-year Sales Internship Program, or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with tailored solutions that meet customer needs.
Build a strategic territory plan aligned with shared priorities, using insights and tactics to drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and coordinate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to deliver a seamless customer experience.
Use digital tools and omnichannel strategies to personalize outreach and engage customers virtually and face-to-face.