Deputy Team Lead, Enterprise Tools Team

Chenega Corporation•St. Louis, MO

About The Position

The Deputy Team Lead for the Enterprise Tools Team provides senior technical leadership for enterprise and network monitoring across the Government Customer’s infrastructure. The role supports the Team Lead in directing day-to-day operations, coordinating LAN/WAN engineering and monitoring activities, guiding technical staff, and ensuring enterprise management tools provide reliable visibility and actionable information across supported network environments. Chenega Agile Real-Time Solutions (CARS) provides integrated enterprise IT support to Federal customers in the United States and overseas. This role combines delegated team coordination and technical mentorship with hands-on network engineering, monitoring, troubleshooting, and support for mission-focused operations.

Requirements

  • Bachelor’s degree in a relevant technical area, or an equivalent combination of education and experience.
  • 15+ years of network engineering experience across LAN/WAN environments.
  • 15+ years of experience with enterprise management, enterprise monitoring, or network monitoring tools.
  • Previous experience as a Team Lead, Deputy Team Lead, Department Team Lead, or in a comparable technical leadership role.
  • Advanced experience with network management and support, integration services, security audit, and technical design.
  • Hands-on experience with Cisco and Juniper routers, bridges, switches, storage area networks, network security, and network monitoring systems in UNIX and Windows environments.
  • Experience leading technical troubleshooting, coordinating priorities, and communicating risks and recommendations to stakeholders.
  • Ability to obtain Security+ CE certification within 6 months of employment.
  • Active TS/SCI clearance.
  • Successfully pass background and drug screening.
  • Advanced knowledge of network design and engineering, TCP/IP, the OSI model, SNMP, RMON, routing, OSPF, and BGP.
  • Ability to lead, mentor, and coordinate technical personnel in a mission-focused operational environment.
  • Ability to balance leadership responsibilities with hands-on technical analysis and escalation support.
  • Ability to work independently while remaining effective within a team setting.
  • Ability to manage multiple efforts with time-related constraints in a fast-paced contracting environment.
  • Demonstrated ability to communicate and collaborate effectively with technical staff, customers, program leadership, and cross-functional stakeholders.
  • Ability to produce and review clear technical documentation, procedures, status updates, and technical briefings.
  • Knowledge of IT security concepts and practices.
  • Strong judgment, problem-solving, collaboration, interpersonal, and decision-making skills.
  • Proficiency with Microsoft Word, Excel, and other Microsoft Office applications.
  • Ability to obtain a CI Polygraph.
  • Ability to travel to Springfield, VA when needed by the government customer.

Nice To Haves

  • Current CI Polygraph.
  • Current Security+ CE certification.
  • Working knowledge of the customer network infrastructure.
  • Experience with OpenText Network Automation and OpenText Network Node Manager.

Responsibilities

  • Support the Team Lead in planning, prioritizing, coordinating, and overseeing daily technical activities.
  • Provide senior network engineering leadership and operations support across LAN/WAN environments.
  • Coordinate team workload, assignments, technical priorities, and operational coverage; act for the Team Lead when delegated.
  • Provide technical direction, mentorship, and escalation support to enterprise tools engineers and junior team members.
  • Ensure transport devices across customer network classifications communicate effectively with Enterprise Management Infrastructure core tools.
  • Lead monitoring and management activities using OpenText Network Automation, OpenText Network Node Manager, or similar tools.
  • Analyze network performance and recommend optimization, integration, and capability enhancements for Enterprise Management Tools.
  • Coordinate with network, transport, systems, security, and mission partners to resolve technical and design issues.
  • Guide correlation of SNMP events and other monitoring data into meaningful, actionable alerts.
  • Oversee integration, testing, documentation, and operational transition of new monitoring capabilities.
  • Produce and review technical documentation, procedures, status updates, and technical briefings for stakeholders and leadership.
  • Support incident response, troubleshooting, root-cause analysis, and continuous improvement activities.
  • Coordinate daily work, provide technical guidance, mentor personnel, and support performance and staffing activities as delegated by the Team Lead.
  • Perform other duties as assigned.

Benefits

  • The company describes a broad range of benefits but does not specify individual benefit offerings.
  • Professional development opportunities, including on-the-job learning and formal development programs.
  • Well-being programs and flexibility in daily choices to support employees’ health and well-being.
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