Deputy Store Manager

Lidl GB • Durham, NY

5d • £38,000 - £46,000

About The Position

As a Deputy Store Manager at Lidl, you will work on the shop floor and behind the scenes, helping manage cash processes, monitor stock integrity, and inspire colleagues. You will take responsibility for the store and lead by example when the Store Manager is absent. The role includes supporting the team, delivering excellent customer service, managing deliveries and the till area, monitoring KPIs, and ensuring compliance with health and safety requirements. Lidl offers training and opportunities for career progression.

Requirements

• Experience leading and developing a team in a challenging, fast-paced environment.
• Excellent communication skills for interacting with colleagues and customers in a friendly and open way.
• Strong time management, delegation, and problem-solving skills.
• Confidence supporting the team through every shift.
• Pride in providing excellent customer service.
• Ability to monitor, manage, and improve KPIs.

Responsibilities

• Set a strong example for the Store Team and customers.
• Independently manage the store in the absence of the Store Manager.
• Motivate and support the team in line with Company Values.
• Check and work deliveries, manage the till area, and monitor KPIs.
• Provide friendly, excellent customer service and help with customer queries.
• Comply with health and safety laws, standards, and guidelines.

Benefits

• 30–35 days’ holiday (pro rata).
• 10% in-store discount.
• Pension scheme.
• Ongoing training.
• Enhanced family leave.
• Additional perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed