Deputy Assistant Store Manager

Barnes & Noble•Sterling, VA

1d•$23•Onsite

About The Position

The Deputy Assistant Store Manager (DASM) helps ensure the smooth operation of a Barnes & Noble bookstore by leading and deploying the store team, demonstrating sound decision-making, and sustaining strong performance. The role develops leadership skills and supports the bookselling and café teams in delivering results, maintaining store standards, and providing a welcoming experience for customers. The DASM takes ownership of key responsibilities and leads store operations when the Assistant Store Manager and Store Manager are absent. The position supports team development, communicates company messages, reinforces expectations fairly, and fosters a positive working environment. The DASM is expected to pursue personal development and may collaborate with or support other stores in the wider Cluster when needed. Employees in this position must comply with company policies and procedures.

Requirements

Ability to lead and motivate a store team to deliver expected results and sustain high performance.
Sound decision-making, integrity, personal credibility, resilience, and consistent judgment under pressure.
Ability to communicate clearly, support team development, and hold colleagues accountable fairly.
Ability to support store operations and lead effectively in the absence of the Assistant Store Manager and Store Manager.
Ability to comply with company policies and procedures.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Lead and deploy the store team to support smooth day-to-day operations and expected results.
Maintain bookstore presentation, operational standards, stockroom organization, backstock, and timely receipt and shelving of deliveries.
Support commercial presentation and merchandising across the Front of Store, tables, specialty sections, gifts, toys, games, and other non-book areas.
Work with the Inventory Cluster Support team to maintain appropriate section detail, stock levels, and product offerings.
Support a well-presented Children's Department with balanced stock, a strong commercial offer, clear ownership, and a welcoming environment.
Support café standards and a positive partnership with the café team, while promoting Membership and book picks.
Ensure the Front of Store is appropriately covered and that the team greets and assists customers naturally and unobtrusively.
Support friendly, knowledgeable service at registers and promote Membership, Our Monthly Picks, and other store services while achieving sales objectives.
Evaluate and encourage effective, natural selling of Our Monthly Picks.
Prioritize health, safety, and loss prevention, including de-escalation, active-threat response, Code Adam, and emergency procedures.
Support effective roster and budget alignment, collaborating with Rota Cluster Support and, when needed, Recruiter Cluster Support.
Lead store operations in the absence of the Assistant Store Manager and Store Manager, including when they are fulfilling Cluster responsibilities or supporting other stores.
Support team development with the Store Manager, People Cluster Support, and/or Recruiter Cluster Support.
Hold the team accountable for position-appropriate standards and address performance opportunities promptly and fairly in partnership with the Assistant Store Manager and Store Manager.
Treat and support the team with kindness, fairness, and respect, and encourage a positive working environment.
Communicate company messages clearly and consistently when the Assistant Store Manager or Store Manager is absent, and share relevant feedback and questions with Cluster or Home Office resources.
Demonstrate integrity, credibility, resilience, and consistency while inspiring team engagement and performance.
Pursue personal development by listening, learning, receiving feedback, and applying it toward career goals.
Collaborate with and support other stores in the wider Cluster when needed and able.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week
Company-paid holidays for employees scheduled 20 hours or more per week
401(k) with company match for employees scheduled 20 hours or more per week
Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week
Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week
Disability benefits for employees scheduled 30 hours or more per week
Life insurance for employees scheduled 30 hours or more per week
Transit benefit for employees scheduled 20 hours or more per week
Tuition reimbursement for employees scheduled 30 hours or more per week