Deputy Clerk I -COC

Rockdale County, Georgia•Conyers, GA

About The Position

The Deputy Clerk I performs specialized customer service and administrative duties and processes routine legal documents in support of an assigned court or court function. This is the entry-level position in the job series. The role provides customer service by telephone, mail, and in person; assists with court activities and procedures; reviews and accepts legal documents; and handles routine questions, complaints, and problem resolution. It also provides clerical support by reviewing and filing documents, retrieving court files and records, maintaining filing systems, and assembling and processing case files. The Deputy Clerk I enters, scans, indexes, audits, and maintains court case information and legal documents using specialized computer applications. The position processes a range of potentially confidential records, supports records-room operations and archiving, and receives payments for fines and fees while counting and balancing the cash drawer. Depending on assignment, the employee may be required to hold and maintain Notary Public certification.

Requirements

  • High school diploma or GED.
  • One year of experience providing administrative or clerical support, or an equivalent combination of education, training, and experience.
  • Valid State of Georgia driver's license.
  • Ability to perform the essential functions and learn, comprehend, and apply applicable County or departmental policies, practices, and procedures.
  • Depending on assignment, ability to obtain and maintain Notary Public certification.

Nice To Haves

  • Experience in a judicial or court setting.

Responsibilities

  • Provide customer service by telephone, mail, and in person regarding court activities, services, procedures, documentation, fees, case status, and related matters.
  • Review and accept legal documents in accordance with court procedures and prescribed time frames; distribute forms and documentation.
  • Respond to routine questions and complaints, research issues, and initiate problem resolution.
  • Review incoming and outgoing documents for completeness and accuracy and process documents for filing according to court rules.
  • Receive requests for file and record research or retrieval, pull and deliver requested files, and maintain record indexes and filing systems.
  • Assemble, process, and receive case files; research missing information; create contact lists; record courtroom and trial dates; assign cases to judges; document assignments; distribute file copies; and stamp or docket new paperwork.
  • Scan, index, enter, and record court case information and legal documents in specialized computer applications; audit data for accuracy and maintain accurate records.
  • Process legal and other records, including criminal and civil case files, adoption case files, property records, applications, traffic citations, court orders, deeds, and citations.
  • File court records according to court procedures, process disposed cases for archiving, and assist in the assigned records room.
  • Receive records and prepare receipts for fines, fees, tickets, and other payments; count the cash drawer daily and balance all monies transacted.
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