Deposit Accounting Specialist

FirstKey Homes•Atlanta, GA

12d

About The Position

The Deposit Accounting Specialist is responsible for timely and accurate deposit accounting for former residents across FirstKey Homes' national portfolio. The role performs final move-out ledger audits, validates charges and adjustments, and ensures security deposit dispositions comply with company policies, state regulations, and statutory deadlines. The specialist works closely with District Operations, Construction, Utilities, Central Operations, Accounting, and other business partners to resolve account discrepancies and ensure consistent application of move-out charge policies. The position requires strong property management experience, sound judgment, attention to detail, and expertise in applying landlord-tenant requirements across multiple states. The role is primarily indoors. The employee may sit or stand for several hours at a time, climb stairs multiple times each day, and travel throughout the applicable market using a personal vehicle. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Duties may be supplemented or changed by the incumbent's manager based on company needs.

Requirements

2–5 years of experience in residential property management, lease administration, resident accounting, or a related operational support role.
Working knowledge of residential leasing, resident ledgers, move-in and move-out processes, security deposits, and landlord-tenant regulations.
Experience researching account discrepancies, auditing resident charges, and processing account adjustments accurately.
Proficiency in Yardi and Microsoft Office applications, including Excel.
Ability to interpret and apply company policies, operational procedures, and state-specific regulatory requirements.
Strong analytical skills, including the ability to review financial records, supporting documentation, and property management data to identify issues and drive resolutions.
Ability to travel throughout the applicable market using a personal vehicle.

Nice To Haves

Active real estate license.
Experience utilizing reporting and dashboard tools.
Experience working within a centralized or multi-market property management environment.

Responsibilities

Own the end-to-end deposit accounting process for former resident accounts, ensuring timely completion and compliance with applicable state, local, and company requirements.
Conduct final move-out ledger audits, reviewing charges, credits, concessions, utility balances, deposits, and account activity for accuracy and completeness.
Research, validate, and process account adjustments, corrections, and financial transactions to ensure accurate final account disposition.
Review move-in condition reports, move-out inspections, photographs, scopes of work, invoices, and supporting documentation to assess resident responsibility and determine appropriate damage charges under company policies.
Partner with District Operations, Construction, Utilities, Central Operations, Accounting, and other teams to resolve discrepancies and obtain documentation supporting accurate resident charge assessments.
Interpret and apply landlord-tenant laws, security deposit regulations, and statutory notice requirements across multiple states.
Maintain comprehensive, audit-ready documentation in Yardi and company systems to support financial transactions, resident charges, and compliance requirements.
Meet service level agreements, productivity standards, accuracy expectations, and regulatory deadlines while managing a high-volume workload.
Serve as a subject matter expert on deposit accounting, move-out charge assessments, company policies, and applicable regulatory requirements, and provide guidance to internal business partners.
Comply with FirstKey Homes policies and procedures, Fair Housing requirements, and applicable federal, state, and local regulations.