About The Position
ElevenLabs is hiring a Deployment Strategist to help deploy ElevenAgents, its enterprise AI platform, across U.S. federal agencies and state, local, and education (SLED) organizations. The role works alongside Forward Deployed Engineers, go-to-market professionals, Product Engineers, and other Strategists to translate mission needs, legacy workflows, and complex stakeholder dynamics into clear problems, product needs, and measurable impact. The Strategist identifies high-impact opportunities for AI agents in citizen-facing, student-facing, and operational workflows; owns flagship public-sector deals from use-case identification through procurement and close; and embeds with customer teams to own delivery outcomes. The role guides customers on agent design, orchestration, production readiness, and relevant security, privacy, and compliance requirements. It also partners with engineering teams to build and demonstrate solutions, presents to technical and executive audiences, and shares field insights with Product and Research. The position is remote-first and can be performed anywhere in the United States, with a preference for Washington, DC. Regular travel for customer onsite work is expected, including time in secure facilities for federal work.
Requirements
- U.S. citizenship and an active U.S. government security clearance for federal engagements.
- At least 3 years of experience in a customer-facing technical role with government agencies, a public-sector systems integrator, or a government-focused technology company.
- Familiarity with public-sector purchasing and compliance, such as GSA schedules, OTAs, FedRAMP and ATO processes, state cooperative contracts, state-level security frameworks, and FERPA, CJIS, or HIPAA where relevant.
- Comfort with deal conversations and long enterprise sales cycles in partnership with go-to-market teams.
- Basic Python and API integration skills sufficient to prototype, demonstrate, and communicate credibly with engineering teams.
- Familiarity with LLM and AI agent frameworks.
- Excellent communication and problem-solving skills.
- A track record of owning ambiguous, complex projects through delivery.
Responsibilities
- Work with agency leaders, program offices, prime contractors, state and municipal departments, and school and university systems to identify high-impact AI agent opportunities in citizen-, student-, and operations-facing workflows.
- Own flagship deals end-to-end: identify use cases, shape commercial structures with go-to-market and contracts partners, and navigate public-sector procurement paths through close.
- Embed with customer teams, including onsite work in secure federal facilities, and own delivery outcomes as part of the customer team.
- Guide customers on agent design, orchestration, and production readiness, including applicable security, privacy, and compliance requirements, to bring agents live and support adoption.
- Partner with Forward Deployed Software Engineers and Solution Engineers to build and demonstrate solutions.
- Present solutions to technical teams, agency heads, and elected or appointed officials.
- Share field insights with Product and Research.
Benefits
- Annual discretionary professional development stipend.
- Annual discretionary stipend to meet with colleagues.
- Annual team offsite.
- Monthly co-working stipend for employees who are not located near a main hub.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
