Senior Deployment Engineer - Public Sector

Celonis • Washington, DC

4d • $140,000 - $155,000 • Hybrid

About The Position

Celonis is hiring a Senior Deployment Engineer to lead hands-on implementation of Celonis solutions for enterprise customers in the public sector. The role combines platform expertise, customer and domain understanding, and AI-augmented delivery. The engineer directs AI deployment agents to build data models, analyses, and operational solutions, then validates and refines the results to ensure they meet business requirements and deliver measurable impact.

The position involves translating customer objectives into use cases and technical specifications, configuring Celonis platform capabilities, identifying process inefficiencies, and defining KPIs and measures of business value. The engineer also leads customer workshops, manages project delivery, trains users, and supports adoption and handover. They develop expertise in process domains or industry verticals and contribute reusable solution patterns and best practices to the wider team. Customer-site travel of up to 50% may be required. Visa sponsorship is not offered.

Requirements

• At least 6 years of experience with demonstrated project leadership in management or IT consulting, data or solution consulting, or process improvement consulting within software vendors, consulting firms, or system integrators.
• Advanced SQL skills.
• Ability to build and configure Celonis platform solutions, including data modeling, process analysis, KPI definition, and automation.
• Comfort working with AI-assisted development tools and ability to write clear specifications, evaluate AI-generated outputs, and iterate effectively.
• Strong understanding or deep expertise in the public sector industry.
• Ability to lead customer workshops, present findings to management, manage stakeholder expectations, and deliver outcomes amid ambiguity and adversity.
• Ability to work effectively with technical and business audiences.
• Excellent problem-solving skills and a value-driven orientation.
• Ability to translate business requirements into technical solutions and quantify business impact.
• Willingness to continuously develop expertise through experimentation and comfort with ambiguity and evolving tools.
• Bachelor’s or Master’s degree in Technology Management, Business Informatics, Computer Science, Engineering, Business Administration, or a comparable field.
• Fluency in English.
• Willingness to travel to customer locations up to 50%, depending on customer requirements and project delivery phases.

Nice To Haves

• Experience with Python.
• Experience with prompt engineering or context engineering.
• Knowledge of standard ERP systems such as SAP or Oracle and process areas such as Inventory Management, Order to Cash, Procure to Pay, or Accounts Payable.
• Additional language proficiency.

Responsibilities

• Conduct business discovery workshops to translate customer strategic objectives into high-impact Celonis use cases.
• Collaborate with customer IT and business stakeholders to define project scope, data requirements, and success criteria.
• Ensure data connectivity and extraction pipelines are configured, working with specialist resources when needed.
• Direct AI deployment agents to build data models, process analyses, KPIs, and dashboards; write specifications and validate outputs against business requirements.
• Build and configure Celonis solutions, including the Process Intelligence Graph, data transformations, process analysis, operational solutions, and AI-powered insights.
• Identify process inefficiencies and root causes in collaboration with customers.
• Validate AI-generated outputs for accuracy, business relevance, and alignment with customer context.
• Lead value-creation workshops and define measures to address process inefficiencies.
• Define and build KPIs to measure customer success and quantify business impact.
• Design and build operational solutions that drive value and adoption and improve process conformance.
• Enable customer users to use and extend solutions independently and support long-term adoption.
• Manage project outcomes against timelines, scope, and customer expectations.
• Train and demonstrate solutions to customer users to support sustained value.
• Document solution design decisions and configurations for future reference and handoff.
• Develop and maintain expertise in one or more process domains or industry verticals.
• Translate domain expertise into scalable solution patterns, reference architectures, and best practices.
• Identify and standardize high-value domain use cases, collaborating with Product and Business Apps teams to shape the platform roadmap.
• Continuously experiment with evolving AI capabilities and share effective approaches with peers.

Benefits

• Restricted Stock Units (RSUs) and merit-based refresh grants for full-time employees.
• Paid parental leave: 24 weeks for primary carers and 12 weeks for supporting carers, available from the first day of employment.
• Unlimited PTO in applicable regions and generous PTO globally.
• Flexible hybrid work model.
• Learning framework, mentorship programs, and access to a dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
• Paid time off for annual Impact Days to volunteer for community and environmental causes.
• Health, dental, and life benefits, 401(k), and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior