Deployment Engineer (Security Clearance Required)

This job is for a Deployment Engineer at Virtru, a leading data protection provider. The role involves deploying and configuring Virtru products and solutions in customer environments, collaborating with the customer success team, managing internal lab environments, and providing technical support to customers during deployment and integration phases. The ideal candidate should have experience in software deployments and integrations, proficiency in SharePoint administration, familiarity with Kubernetes and containerization technologies, and strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills are also required.

Deploy and configure Virtru products and solutions in customer environments, ensuring successful implementation and integration.

Collaborate with the customer success team to understand client requirements and tailor deployments to meet specific needs.

Manage and maintain internal lab environments, including setting up test environments, replicating customer issues, and troubleshooting.

Work closely with cross-functional teams, including engineering, product management, and customer success, to provide feedback and insights from deployment experiences.

Develop and maintain deployment documentation, including installation guides, best practices, and troubleshooting guides.

Train internal engineers and clients on Virtru product deployment and configuration, both in-person and remotely.

Provide technical support and assistance to customers during the deployment and integration phases, troubleshooting any issues that may arise.

Contribute to the continuous improvement of deployment processes and methodologies, identifying opportunities to enhance efficiency and customer satisfaction.

Collaborate with the development team to provide feedback and insights from deployment experiences to inform product enhancements and improvements.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Active security clearance preferred, such as a Top Secret clearance or equivalent.
• Experience as a Deployment Engineer or similar role, with a track record of successful software deployments and integrations.
• Proficiency in SharePoint administration, including configuration, customization, and integration.
• Experience deploying software applications in enterprise environments, preferably in cloud-based environments.
• Familiarity with Kubernetes and containerization technologies.
• Strong troubleshooting and problem-solving skills, with the ability to quickly diagnose and resolve technical issues.
• Exposure to C++ programming is a plus.
• Excellent communication and interpersonal skills, with the ability to effectively train and educate both internal engineers and external clients.
• Self-motivated with the ability to work independently and in a team-oriented environment.

• Remote-First Approach: Option to work from home or in-person at the DC Headquarters
• Flexible PTO policy: Minimum of 25 days off annually, in addition to 12 federal holidays
• $1,500 annual Learning & Development Stipend
• $350 Work-From-Home Stipend
• Internal mobility options
• Frequent company-sponsored Team Celebrations
• Access to an Employee Assistance Program
• Access to Headspace, a mental health app
• High degree of flexibility for personal appointments or emergencies
• Competitive compensation
• Generous parental, medical, and bereavement policies
• Uncapped commissions for Sales roles
• 401K and stock options
• Full medical, dental, and vision benefits
• Annual Winter Hackathons and Summer "InnoVation Weeks"
• New Hire Swag and IT Welcome boxes
• Structured semi-annual 360° performance reviews
• Opportunities to connect with the team in person throughout the year
• Inclusive environment for people of all backgrounds