Department Supervisor - Patient Access
About The Position
Join Cleveland Clinic Union Hospital and experience world class healthcare at its best. Located in Dover, Ohio, the award-winning not-for-profit Union Hospital serves the communities of eastern Ohio. Here, you will be part of a talented, compassionate, and driven team of caregivers, work with state-of-the-art technology and provide stellar patient care. As a Department Supervisor, you will supervise caregivers, acting as a technical resource for the team and implementing goals. Your focus will be on creating a cohesive, collaborative and strong workplace environment where every caregiver can excel in their roles while providing the best patient care possible. You will implement goals, monitor progress, offer training as needed and seek ways to enhance the department, the facility and the Cleveland Clinic system at large. A caregiver in this position works days, 9:00am—5:30pm.
Requirements
- High School Diploma or GED
- 2 years of experience as a work leader, team lead or project manager OR 1 year of supervisory experience in a related field
Nice To Haves
- Associate’s Degree
- Healthcare registration experience
Responsibilities
- Supervise caregivers in daily operations.
- Maintain staffing levels.
- Approve and schedule paid time off and leave requests.
- Provide leadership and training.
- Coordinate and provide orientation and education.
- Analyze workflow and procedures.
- Identify and implement opportunities to improve procedures, processes, speed, quality and effectiveness.
- Ensure cross coverage.
- Develop an effective work team.
- Encourage and support morale building activities.
- Communicate with caregivers and provide orientation on policies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
