DEPARTMENT ASSISTANT (Entry - Experienced) - Beach Parking Enforcement

City of Huntington Beach•Huntington Beach, CA

24d•Onsite

About The Position

This is a non-permanent, part-time position in the Community and Library Services Department, Beach Operations, Parking & Camping Division. The Department Assistant provides parking enforcement services in coastal Huntington Beach, including off-street parking facilities and on-street paid parking areas, on a rotational basis. The role involves enforcing applicable parking regulations, assisting the public with paid parking equipment, resolving permitting issues with division administrators, and communicating maintenance needs. The position includes outdoor work in varying weather conditions and may involve early morning, late-night, weekend, and holiday shifts. Temporary/part-time employment is limited to 1,000 hours within a 12-month period and does not qualify for City benefits except those required by law. The position requires mandatory enrollment in an alternative retirement program, with an employee contribution of 7.5% of base earnings to PARS. Employment may end with or without cause or advance notice.

Requirements

Be at least 18 years old.
High school diploma or equivalent certificate.
At least one year of experience performing public contact or customer service work.
Possess a valid California driver's license at appointment and throughout employment.
Availability to work weekends, holidays, early mornings, late nights, and various weekly shifts, including shifts as early as 5:00 a.m. and as late as 12:30 a.m.
Knowledge of modern office procedures, methods, and equipment, including computers and supporting software applications.
Knowledge of English usage, spelling, grammar, and punctuation.
Knowledge of public relations and customer service methods and techniques.
Knowledge of safe and efficient parking-enforcement work practices, laws governing vehicular parking, traffic safety practices, and applicable manuals and codes.
Ability to learn, interpret, and apply applicable codes, regulations, policies, technical processes, and procedures.
Ability to read and interpret maps and other pertinent documentation.
Ability to assess situations calmly and use sound judgment.
Ability to learn and apply parking-enforcement terminology and procedures.
Ability to use a Citation Writer and cellular phone.
Ability to communicate effectively with employees, the public, and outside authorities.
Ability to provide quality customer service.
Ability to walk and stand for extended periods.
Ability to operate a vehicle safely and travel to various City locations.
Participate in the DMV Employer Pull Notice program if regularly assigned or required to drive a City or personal vehicle for work.
Perform assigned disaster service worker duties in an emergency or disaster.

Nice To Haves

Experience with enforcement-related duties is desirable.

Responsibilities

Enforce meter and off-street parking lot regulations under the Huntington Beach Municipal Code and California Vehicle Code.
Provide enforcement services in coastal Huntington Beach parking facilities and on-street paid parking areas on a rotational basis.
Issue citations using a Citation Writer and cellular phone for parking violations.
Answer questions from the public and perform light maintenance.
Guide the public in using paid parking equipment.
Work with Parking & Camping administrators to resolve permitting issues.
Communicate maintenance issues to the appropriate division.
Assist with parking lot and lane closures during busy periods and special events.
Maintain daily activity records, including the number of citations issued.
Report to work as scheduled and maintain regular, consistent attendance.
Perform related duties as assigned.