Parking Enforcement - Downtown West Palm Beach

Reimagined Parking • West Palm Beach, FL

10d • Onsite

About The Position

The Parking Enforcement Patroller monitors and enforces parking regulations across assigned areas using a company vehicle, such as a car or golf cart. The role identifies parking violations, supports compliance with parking policies, and helps maintain safe and efficient operations across a broad coverage area. The position combines driving and outdoor work across larger or multiple parking areas and includes assisting customers, reporting hazards or incidents, and coordinating with operations or security personnel.

Requirements

• At least 18 years of age.
• Valid driver's license and a good driving record.
• Must successfully pass a background check in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and provide documentation verifying eligibility, as required by the Department of Homeland Security.
• Ability to operate a vehicle safely in parking environments.
• Strong attention to detail and observation skills.
• Ability to work independently across large areas.
• Excellent customer service and communication skills.
• Strong communication and conflict-resolution skills.

Responsibilities

• Patrol assigned areas in a company vehicle to observe parking violations across a wide geographic area.
• Enforce parking regulations by issuing warnings or citations and arranging vehicle towing when necessary.
• Identify violations including expired meters, unauthorized parking, improper use of designated spaces, and safety infractions.
• Accurately record citation details, including time, date, location, and vehicle license plate, make, model, and color.
• Maintain detailed and accurate enforcement logs.
• Inspect parking meters, gates, and other equipment for malfunctions or damage.
• Report vandalized signs, faded markings, safety hazards, and other issues to management.
• Monitor conditions across multiple locations or large facilities.
• Provide professional and respectful assistance to customers with parking rules, citations, and general inquiries.
• De-escalate situations when possible and escalate them to management when necessary.
• Provide traffic control support as needed.
• Immediately report accidents, incidents, or safety concerns.
• Coordinate with the Operations Manager, Shift Supervisor, or security teams when required.

Benefits

• For full-time employees: 10 days of paid time off and 8 paid holidays.
• For full-time employees: Medical, dental, and vision coverage for employees and their families.
• For full-time employees: Company-paid basic life insurance and short-term disability insurance, with additional options for loved ones.
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program offering behavioral health care for employees and family members.
• Parental and caregiver leave.
• For part-time employees: Paid sick leave based on state laws and regulations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed