Department Assistant - Manning School of Business

University of Massachusetts Lowell•Lowell, MA
•$54,217 - $69,126

About The Position

The Manning School of Business seeks a detail-oriented and proactive Department Assistant to provide administrative and operational support to assigned academic departments. The position supports daily academic, financial, and administrative functions and serves as a key liaison among faculty, students, department leadership, and university offices. It helps ensure efficient office operations while supporting faculty personnel processes, student employment, events, and accreditation-related documentation. The Department Assistant provides administrative and office support; assists with departmental budgets, accounts, purchasing, travel, and facilities requests; coordinates faculty and adjunct hiring documentation, onboarding, employment paperwork, and credential records; and supports events, programs, student employees, and special projects. The position is full-time, benefited, in the SEIU Professional union, and salaried non-exempt in grade P15. The anticipated salary range begins at $54,217, with a 25th quartile of $61,672 and a midpoint of $69,126.

Requirements

  • High school diploma or GED required; an associate degree is preferred.
  • At least three years of administrative experience, preferably in a higher education setting.
  • Strong organizational and communication skills.
  • Proficiency in Microsoft Office Suite and university enterprise systems.
  • Ability to manage confidential information with discretion.

Nice To Haves

  • Experience working in an academic department.
  • Familiarity with ePAFs, PeopleSoft, Concur, and student employment systems.
  • Experience supporting AACSB accreditation documentation.
  • Demonstrated ability to work effectively with diverse populations.
  • Associate degree.

Responsibilities

  • Provide administrative support to Department Chairs and faculty.
  • Coordinate meetings, schedules, and department communications.
  • Maintain departmental records and files.
  • Prepare correspondence, reports, and materials using Microsoft 365 and university systems.
  • Serve as the primary point of contact for departmental inquiries.
  • Track and reconcile departmental budgets and accounts under the direction of department leadership.
  • Process travel authorizations and reimbursements through Concur.
  • Coordinate purchasing of supplies and materials through University Procurement.
  • Submit facilities requests and track service completion.
  • Maintain financial documentation and assist with reporting as requested.
  • Coordinate faculty hiring documentation in collaboration with HR and Equal Opportunity.
  • Prepare and submit ePAFs and related employment paperwork.
  • Assist with faculty onboarding and contract processing.
  • Maintain faculty credential documentation and course materials for AACSB compliance.
  • Support adjunct hiring and student employment processes.
  • Coordinate logistics for departmental events, including room reservations, technology setup, and materials preparation.
  • Assist with speaker visits, industry engagement events, and student programs.
  • Coordinate guest travel and reimbursement documentation.
  • Provide on-site event support as needed.
  • Supervise student employees as assigned.
  • Support department initiatives and special projects.
  • Perform other duties as assigned.

Benefits

  • Benefited position; specific benefits are not listed.
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