Department Assistant - Manning School of Business

UMass Lowell • Lowell, MA

1d

About The Position

The Manning School of Business seeks a detail-oriented and proactive Department Assistant to provide administrative and operational support to assigned academic departments. The position supports daily academic, financial, and administrative functions and serves as a liaison between faculty, students, department leadership, and university offices. The Department Assistant helps ensure efficient office operations while supporting faculty personnel processes, student employment, events, and accreditation-related documentation.

The role provides administrative, financial, faculty and HR, event, and general project support. It includes maintaining departmental records, assisting with budgets and reimbursements, coordinating hiring and onboarding documentation, supporting AACSB compliance records, coordinating events and guest travel, and supervising student employees when assigned. This is a full-time, benefited, salaried non-exempt position in the SEIU Professional union, grade P15. The anticipated salary range begins at $54,217, with a 25th quartile of $61,672 and a midpoint of $69,126.

Requirements

• High school diploma or GED.
• At least three years of administrative experience, preferably in a higher education setting.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office Suite and university enterprise systems.
• Ability to manage confidential information with discretion.

Nice To Haves

• Associate degree.
• Experience working in an academic department.
• Familiarity with ePAFs, PeopleSoft, Concur, and student employment systems.
• Experience supporting AACSB accreditation documentation.
• Demonstrated ability to work effectively with diverse populations.

Responsibilities

• Provide administrative support to Department Chairs and faculty.
• Coordinate meetings, schedules, and department communications.
• Maintain departmental records and files.
• Prepare correspondence, reports, and materials using Microsoft 365 and university systems.
• Serve as the primary point of contact for departmental inquiries.
• Track and reconcile departmental budgets and accounts under the direction of department leadership.
• Process travel authorizations and reimbursements through Concur.
• Coordinate purchasing of supplies and materials through University Procurement.
• Submit facilities requests and track service completion.
• Maintain financial documentation and assist with reporting as requested.
• Coordinate faculty hiring documentation in collaboration with HR and Equal Opportunity.
• Prepare and submit ePAFs and related employment paperwork.
• Assist with faculty onboarding and contract processing.
• Maintain faculty credential documentation and course materials for AACSB compliance.
• Support adjunct hiring and student employment processes.
• Coordinate logistics for departmental events, including room reservations, technology setup, and materials preparation.
• Assist with speaker visits, industry engagement events, and student programs.
• Coordinate guest travel and reimbursement documentation.
• Provide on-site event support as needed.
• Supervise student employees as assigned.
• Provide support for department initiatives and special projects.
• Perform other duties as assigned.

Benefits

• Benefited position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED