Administrative Assistant – School of Business

Ivy Tech Community College•Evansville, IN
•$16 - $17

About The Position

Ivy Tech Evansville seeks an Administrative Assistant to support the Schools of Business, Information Technology, Public Affairs & Social Services, and Entrepreneurship. The position serves as assistant to the Dean and provides administrative support for the school. It calls for strong customer service and student advocacy, a positive and approachable attitude, adaptability, problem-solving skills, and a commitment to identifying and supporting student success.

Requirements

  • Associate’s degree and three to four years of related work experience.
  • Excellent communication and organizational skills.
  • High level of computer proficiency, including Word, Excel, Access, PowerPoint, and Outlook.
  • Ability to process verbal and numeric information accurately and quickly.
  • Self-starter who is well organized, capable of mature judgment, and able to work independently and for multiple faculty members.
  • Ability to work well with others and maintain confidentiality.

Nice To Haves

  • Previous work experience in higher education.

Responsibilities

  • Help create an inclusive environment in which all people are valued and supported.
  • Investigate student and customer questions or problems to identify root causes and resolve them promptly and professionally.
  • Greet and accommodate students and visitors to the school.
  • Direct inquiries from students, staff, and faculty to the appropriate people.
  • Provide sole office support as necessary and assist the Dean with administrative oversight of programs and departments.
  • Coordinate and maintain the Dean’s calendar and schedule.
  • Prepare and submit school orders, work with new vendors to gather required paperwork, add vendors to the system as needed, and monitor the budget.
  • Participate in school planning and regular meetings; take notes, maintain required data records, correspondence, and calendars, and serve as a liaison to staff and faculty.
  • Answer phone calls or direct callers to appropriate personnel.
  • Handle class cancellations when instructors cannot attend and post appropriate signs; update faculty on department activities as needed.
  • Access and create reports using college systems.
  • Assist with and attend school activities as needed, including planning and attending Dean’s list receptions and faculty retreats.
  • Assist with office moves, onboarding procedures, and other faculty and staff changes.
  • Complete room reservations, event forms, facilities tickets, and IT tickets to support faculty.
  • Serve on college committees and councils and assist with college activities such as graduation and enrollment activities.
  • Prepare marketing and curriculum guides.
  • Assist other schools when their administrative assistant is absent or when mutually identified needs arise.
  • Assist with inquiries, enrollment, registration, background checks, and course documentation.

Benefits

  • Multiple medical plan options with a Health Savings Account and employer contribution.
  • Dental plan with no-cost preventive services and orthodontia coverage.
  • Vision plan with low-cost exams and allowances for glasses or contact lenses.
  • Employee Assistance Program with confidential counseling, legal consultations, financial planning consultations, and other resources.
  • Wellness program with opportunities to earn $250 in Wellness Rewards.
  • Flexible Spending Accounts for healthcare and dependent care.
  • 10% employer retirement contribution, fully vested after two years.
  • Basic life insurance equal to annual salary, paid by the College, with optional supplemental coverage.
  • Short-term and long-term disability benefits.
  • Fee remission for employees, spouses, and dependent children.
  • Tuition assistance for undergraduate, graduate, and doctoral programs.
  • Paid professional development opportunities.
  • Paid time off including vacation, sick leave, holidays, and winter recess.
  • Flexible work arrangements where available.
  • Paid childbirth recovery leave of eight weeks.
  • Paid parental leave of four weeks.
  • Eligibility for Public Service Loan Forgiveness.
  • Discounts on gym memberships, transportation, and retail services.
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