Administrative Assistant – School of Business

Ivy Tech Community College•Evansville, IN

About The Position

Ivy Tech Evansville seeks an Administrative Assistant supporting the Schools of Business, Information Technology, Public Affairs & Social Services, and Entrepreneurship. The role serves as assistant to the Dean and provides administrative support to the school. It requires strong customer service and student advocacy, a positive and approachable attitude, adaptability, problem-solving skills, and a commitment to identifying and supporting student success. The Administrative Assistant provides front-office support to students and visitors, directs inquiries, and supports the Dean and faculty with schedules, budgets, records, events, communications, and college-system reporting. The position may also assist other schools and support college-wide activities.

Requirements

Associate’s degree and three to four years of related work experience.
Excellent communication and organizational skills.
High level of computer proficiency, including Word, Excel, Access, PowerPoint, and Outlook.
Ability to process verbal and numeric information accurately and quickly.
Self-starter who is well organized, exercises mature judgment, and can work independently and for multiple faculty members.
Good communication skills and ability to work well with others.
Ability to maintain confidentiality.

Nice To Haves

Previous work experience in higher education.

Responsibilities

Help create an inclusive environment in which all people are valued and supported.
Identify the root cause of student, customer, or internal issues and resolve them as quickly and professionally as possible.
Greet and accommodate students and visitors, and direct inquiries from students, staff, and faculty appropriately.
Provide office support as needed and assist the Dean with administrative oversight of programs and departments.
Coordinate and maintain the Dean’s calendar and schedule.
Prepare and submit school orders, work with new vendors to gather required paperwork, and add vendors to the system as needed.
Monitor the budget.
Participate in school planning and regular meetings; take notes and maintain required data records, correspondence, and calendars.
Serve as a liaison to staff and faculty and update faculty on department activities as needed.
Answer phone calls or direct callers to appropriate personnel.
Handle class cancellations when instructors cannot attend and post appropriate signs.
Access and create reports using college systems.
Assist with and attend school activities, including planning and attending Dean’s List receptions, faculty retreats, and other events.
Assist with office moves, onboarding procedures, and other faculty and staff changes.
Complete room reservations, event forms, facilities tickets, and IT tickets to support faculty.
Serve on college committees and councils and assist with college activities such as graduation and enrollment activities.
Prepare marketing and curriculum guides.
Assist other schools when their administrative assistant is absent or when mutually identified needs arise.
Assist with inquiries, enrollment, registration, background checks, and course documentation.

Benefits

Multiple medical plan options paired with a Health Savings Account with an employer contribution.
Dental plan with no-cost preventive services and orthodontia coverage.
Vision plan with low-cost exams and allowances for glasses or contact lenses.
Employee Assistance Program with confidential counseling, legal consultations, financial planning consultations, and other resources at no cost.
Wellness program with opportunities to earn $250 in Wellness Rewards.
Healthcare (limited purpose) and dependent-care Flexible Spending Accounts.
10% employer retirement contribution, fully vested after two years.
Basic life insurance equal to annual salary, paid by the College, with optional supplemental coverage.
Short-term and long-term disability benefits.
Fee remission for employees, spouses, and dependent children.
Tuition assistance for undergraduate, graduate, and doctoral programs.
Paid professional development opportunities.
Generous paid time off, including vacation, sick leave, holidays, and winter recess.
Flexible work arrangements where available.
Paid childbirth recovery leave of eight weeks.
Paid parental leave of four weeks.
Eligibility for Public Service Loan Forgiveness.
Discounts on gym memberships, transportation, and various retail services.